1Tool - The best place to organize your tourism business
1Tool combines the functionalities of booking software for the simple management of reservations with intelligent functions for better guest service and additional sales increases. The contact management as a basis also ensures first-class availability and fast, competent information. This provides you with a great tool for professional CRM in tourism.
The perfect destination with just one click
Our CRM for the tourism industry comes with an incredible reservation tool and ensures more direct bookings in your hotel, travel agency or vacation apartment thanks to comprehensive options.
The system has a booking calendar that shows you and your guests directly on your website when rooms/hotels are available. Prices, minimum stays or arrival days come directly from 1Tool and can be flexibly maintained. This makes it easy for your guests to research and book destinations and accommodation online. And you benefit from a clear overview of all guests and bookings.
Do you offer other services in addition to accommodation? Our tourism software is also ideally equipped for this. Half board, seminar rooms, sports facilities and many other additional options can be individually managed and billed as you wish. Speaking of billing – of course you have a choice of different payment methods for our online bookings.
Travel and experience vouchers for every occasion
Vouchers not only help your company to increase your turnover, but are also an effective marketing tool to raise your company's profile, attract new customers and build up regular customers.
With our software solution for tourism businesses, you can easily establish voucher sales as an additional sales channel. Whether vouchers or coupons for specific services – your customers select a suitable template online, personalize the voucher with a greeting message, pay online using the payment methods you would like to make available and receive the voucher directly by e-mail as a print@home solution.
Guest service like you have never been able to offer before
We are convinced that excellent customer service goes far beyond the mere stay of your guests.
That is why we have integrated newsletters and SMS marketing tools into our tourism solution to ensure a targeted customer approach and long-term customer relationships through competent service.
Whether it’s a new vacation offer, an event announcement, a reminder of an upcoming stay or news about the region, with us you can inspire your travel-loving customers with an impressive newsletter and target them with the right offers at the right time using the following functions:
- Contact groups & distribution lists:
Do you prefer traveling by car or plane? As a couple or as a family? All-inclusive or camping? Or would you prefer a city break to a beach vacation? It doesn’t matter, but with our filter system you can address your customers directly based on their interests.
- Personal data:
If an offer is locally limited, send your newsletter directly to customers from this region. If your guests are predominantly business customers, you can differentiate between them based on your function and send them appropriate vacation packages.
- Dispatch time & campaigns:
Send your newsletters when your customers are most available. Automated dispatch ensures reliable delivery, even in the evening or at weekends. You can also use campaigns to plan a newsletter series and ensure that no more offers are missed.
This 1Tool software offers impressive opportunities for the tourism industry
With 1Tool, we have the opportunity to inform guests and interested parties quickly and easily about new vacation and wellness offers from our hotel. Thanks to the ability to personalize newsletters and the extensive store system, we can provide all our customers with targeted news and enjoyable products.
Advantages
- Higher booking rates and higher capacity utilization
- Less commission through direct bookings
- Improved guest care
- Simple management of rooms, equipment and co.
- Additional sales through voucher sales
- Attractive presentation of new travel offers
Hans-Peter Wolf
Head of Sales & Authorized Signatory
Our contact person for CRM software is available to you at any time by phone or email. We would also be happy to arrange an appointment for an exclusive consultation or training session.
Recommended modules for the tourism industry
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