1Tool - The software where service is a top priority
Nowadays, customers are placing more and more value on innovative and high-quality services.
Fast response times, personal service and targeted advice are playing an increasingly important role. With 1Tool, we combine CRM, project management and financial management applications under one interface so that you can impress your customers – whether you are an agency, bank, insurance service provider or management consultant – with outstanding services.
Management of the entire service business
With our software for services, we help you to digitize every area of your company, identify customer needs at an early stage and develop innovative service concepts.
The modules of our service software take over all functions – from handling day-to-day office processes, project planning and implementation, to managing finances, customers and strategic business decisions.
The central storage of all data such as addresses, orders, projects or documents not only facilitates internal collaboration in your service company, but also supports you in addressing your customers in a targeted manner and providing them with services perfectly tailored to their requirements.
Project management & customer support
Contact management as our basic module forms the basis for CRM for services.
Because thanks to the link to all our other modules, you have exactly the data you need to work at the touch of a button.
This starts with the sale of your services, which uses sales opportunities to easily capture potential leads in the service business, then automatically sends offers via our order module and thus concludes deals. It continues with project management, which, thanks to interaction with task management, document management and time recording, always ensures that you deliver your services on time and with all the necessary resources. And finally, you can easily invoice your services with our invoicing module.
Mobile services
In the service business in particular, it is important that service employees are mobile and can complete their tasks and activities from anywhere. Whether with a laptop, tablet or smartphone – with 1Tool, you can access important information at any time, even when you’re on the move, and provide your customers with the best possible on-site support.
Our mobile technology for services is therefore versatile and can be used in the following areas:
- On-site contact with customers and business partners
- Home office option for employees
- Fast access even outside working hours
- Parallel work on the same data records possible
For all aspects of my service business
With 1Tool, we have access to modern, intelligent software that helps us to realize our full potential and manage our entire day-to-day business within a central system – from day-to-day administrative work to optimal customer care with perfectly tailored service solutions.
Christian Puntigam, MBA, Steuerberatung Puntigam
Advantages
- More targeted advice for customers
- Faster response times
- Better teamwork
- Holistic organization of sales, service and finance
- Effective management of sales, projects and resources
- Central storage of customer data, service information and documents
Hans-Peter Wolf
Head of Sales & Authorized Signatory
Our contact person for CRM software is available to you at any time by phone or email. We would also be happy to arrange an appointment for an exclusive consultation or training session.
Recommended modules for services
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