As of today, 1Tool has one more successful reference: the Graz-based consultancy“Menschen im Vertrieb”. 1Tool has been optimally integrated into the overall organization of Menschen im Vertrieb. Over the last few days and weeks, existing business processes and workflows at the Styrian flagship company have been analyzed and mapped in 1Tool. Of course, the employees were also taken into consideration when designing the 1Tool for people in sales. Today, the entire team was familiarized with 1Tool software.
The WebAgentur Körbler team at the training and presentation on site at Menschen im Vertrieb
1Tool touches on different areas of the consulting company. 1Tool becomes an indispensable pillar of success for people in sales. The great advantage of 1Tool is that the customer’s needs can be optimally identified. Sales staff can access all data generated in interaction with customers and applicants anytime and anywhere. Sales deals, telephone calls, e-mail newsletters and even sales opportunities can be linked and accessed without restriction.
The following goals were achieved with the integration of the 1Tool:
- Improvement of the entire sales process and sales workflow
- Increase customer loyalty and customer satisfaction
- Replacement of the previous applicant management system with a modern system based on Web 2.0
- Better email marketing campaigns
- Optimization of customer service
- Improved project management and task management
The following 1Tool modules are used for people in sales. The focus of all modules is on customer orientation and the success of the company:
- Sales opportunity management
- Offer tracking
- Address management
- Applicant management
- Central customer files
- Visit reports
- Campaigns
- E-Mail Marketing Newsletter
- Document management
- Project management
1Tool intelligently links customers, projects, addresses, applicants and tasks.
The following factors were decisive for the selection of 1Tools as the central CRM software for people in sales:
- Increased efficiency
- Improvement of internal processes
- Optimization of sales processes
- Replacement of the previous applicant management system
- Fast responses to inquiries
- Targeted e-mail marketing campaigns
