Today we are interviewing Hans-Peter Wolf, Sales Manager and authorized signatory of 1Tool.
Mr. Wolf, how important do you think collaboration options are in a software solution?
Hans-Peter Wolf: There can be no long-term success without cooperation between a wide variety of employees. For this reason, we place communication options at the center of the 1Tool solution. Every user of the web-based solution receives the information they need for their particular task at any time and from anywhere in the world. The collaboration options also enable a complete and up-to-date overview of the success factor of every company: the customer.
What advantages does 1Tool offer as a CRM solution in the area of collaboration?
Hans-Peter Wolf: In contrast to conventional CRM systems, 1Tool offers 30 seamlessly integrated modules for your team to work effectively: CRM, ERP, project management, cloud storage, document management, task management, seminar management, merchandise management, web store and much more. These modules cover all areas of work and fields of activity of a company. All modules are integrated into a central solution and enable all employees in the organization to work together.
What are the main advantages of the 1Tool solution?
– Cloud-based (on premise) or hosted on your server
– Unlimited number of CRM data records at no extra cost
– Contact, lead and order management
– Intelligent duplicate matching
– Target group-oriented newsletter dispatch directly from the CRM solution
– Integration with any websites, online stores and e-commerce solutions
– Free app for iOS and Android
– Expansion options via a comprehensive API
What do you think is important when introducing a CRM solution?
In our view, a CRM solution should not just be reduced to maximizing sales. It is really about working out the benefits for each individual employee and offering these employees added value. The company’s medium and long-term goals should be clearly defined. Involve all employees in the introduction and draw up a resource and time schedule!
We are happy to support you with the introduction of your new CRM solution!
