Customer portal
A completely new kind
of self-service
Let your customers work for you while you do your work for customers. Sounds complicated? Not at all! With our customer portal, you can create a networked platform with which you can interactively design your customer service, HR, event management and many other areas.
Collect customer information
Learn about your customers. By giving them a portal.
Regardless of your industry and whether you use the portal to manage customers, applicants or course participants, our self-service tool helps you to communicate more efficiently with your target groups, collect relevant information and always stay on the ball.
You decide which fields your customers need to fill in, share important documents with them and make important data available at the touch of a button – from job advertisements and booked events to invoices and open support tickets.
Promote customer loyalty
Our software inspires you. Inspire your customers.
With new project information, up-selling offers or an outstanding after-sales service, you promote dialog with your customers and stay in constant contact.
You get to know their requirements better, can present new products and services in an appealing way and thus increase your chances of additional sales. It’s almost as if you could read your customers’ every wish from their eyes.
Digital customer loyalty rethought. With our customer portal, your target groups can manage personal data centrally, view purchased products, receive support or update application documents. You save time and money and also create the ideal basis for creating new offers in a targeted manner.
Access & protective measures
So that customers can entrust you with their data with confidence
Confidential and secure – with our customer portal, you and your customers have complete control over privacy.
On the one hand, our security functions ensure that your customers, applicants or business partners can securely upload and access confidential documents. On the other hand, thanks to access controls and user rights, you can define exactly who can view and edit which data and documents.
Suitable layout
Masterfully camouflaged. In your design.
Branded with your logo and in your company colors, our customer portal adapts to your company’s branding, ensuring a seamless experience when switching from your website to our portal.
Not only does it give your customers the feeling that they are in the right place, it also creates trust and strengthens the bond between the customer and the brand. And with a meaningful, dedicated domain, a targeted customer approach is also supported.
Advantages
1Tool enables you to communicate successfully and efficiently with your customers. Discover all the key features and benefits.
75%
Reduction of the administrative workload
- Improved customer service
- Additional sales channel for products and services
- Less manual e-mail correspondence
- Shorter response times in customer service
Give your customers the reins themselves!
Discover our customer portal module and see the comprehensive functions of our software for yourself.
