We are repeatedly asked to replace an old CRM system. Many companies work with in-house developments that are very outdated and completely inadequate for them. We have summarized the most important criteria for you to recognize that a CRM system is outdated.
Main problems of old CRM solutions
We have summarized the main problems of old CRM solutions for you:
- the CRM is often very outdated, i.e. not web-enabled and does NOT run on mobile devices such as iPhone, iPad etc.
- the CRM has absolutely inadequate functions and features
- the user interface of the CRM solution is not user-friendly
- the CRM solution is too complex
- Scaling is not possible, growth of the company is severely restricted
If you are also using an outdated CRM and are looking for a new, innovative CRM, contact us without obligation!
CRM software modules
The following software modules are available in 1Tool, among others
- Customer data management
- Rights and user management
- Lead management
- Marketing Management
- Field service connection
- Resubmissions
- Appointment calendar