Fliesen Adi from Leibnitz is now focusing on efficiency and precision in customer management, order management and work distribution by integrating 1Tool as its new CRM system. With this advanced software, customer information is managed systematically, orders are created professionally and tasks are distributed to the tilers in a targeted manner.
The seamless integration of the time recording function makes it possible to precisely record working times on construction sites. This leads to transparent and accurate billing for all construction projects. By using 1Tool, Fliesen Adi not only optimizes its operational processes, but also increases the efficiency and quality of its services.
The CRM system provides a user-friendly interface that enables the team at Fliesen Adi to maintain customer contacts, manage communications and have all relevant information in one central location. Orders can be coordinated effectively and progress on construction sites can be tracked in real time. This enables a faster response to customer inquiries and more precise planning of resources.
The time recording function not only facilitates the accurate accounting of hours worked, but also enables bottlenecks or overcapacity to be identified at an early stage and acted upon accordingly. This leads to better resource planning and an increase in the company’s overall efficiency.
By choosing 1Tool as its CRM system, Fliesen Adi has opted for a modern and comprehensive solution that not only simplifies administrative tasks, but also helps to increase customer satisfaction and strengthen the company’s competitiveness on the market.
