Many companies opt for CRM software. Be it to optimize processes in the company, to manage customer data more efficiently or to increase sales. Once you have decided to use a CRM system, choosing the right software is often a decision-making problem. This is because many providers lack the right industry focus.
As a CRM provider, we have precisely analyzed the requirements of our customers and, with 1Tool, have developed the optimal CRM solution for a wide range of needs in a wide range of industries!
To give you a little insight, we will now show you 3 industry-specific application examples for our CRM system.
Tourism
To stand out from the crowd as a tourism business – whether it’s a restaurant, hotel or spa – first-class service and guest care outside the restaurant are essential. When it comes to accommodation, room reservations must be as uncomplicated and simple as possible. Whether regular customers or new guests, they all want to be provided with news and offers.
This is how our 1Tool CRM software helps you in hospitality businesses:
- Send appealing newsletters with the marketing module and inform guests about lunch menus, seasonal specials, vacation offers and much more
- With the 1Tool booking module, you always have an overview of reserved and available rooms. Thanks to integration into your website, availability is also visible to your guests, allowing them to make a booking directly. Contact details and invoicing are automatically transferred via 1Tool.
- Would you like to sell your specialties, vouchers or wellness products online? Then 1Tool offers the right solution with its store module. Different product categories and the entry of each individual product, including prices and other details, enable fast dispatch and invoice processing. With the help of product reports, the most frequently sold products, turnover etc. can be seen at a glance.
Trade
Both wholesalers and retailers are often faced with the challenge of reconciling logistical efforts and optimum customer service. Short sales channels and personal support are crucial components for closing a sale. 1Tool supports you in keeping your warehouse under control, recognizing customer needs and using them optimally to your advantage.
Use of the 1Tool in retail companies:
- Unavailable products and unnecessary waiting times can be easily avoided thanks to 1Tool’s merchandise management module. You can easily manage your products, create warehouse locations, store minimum order quantities and carry out automatic ordering processes in no time at all.
- Retail in particular thrives on current product offers, special discounts and recommendations. This is where the newsletter module proves to be the ideal tool for sending personalized and target group-specific mailings. Thanks to contact groups, distribution lists and product filters, you have the unique opportunity to prepare suitable content for each of your customers. Specification becomes child’s play.
- In order to be able to send target group-specific newsletters at all, comprehensive contact management is required. 1Tool offers a clearly structured database in which you can store all information about your contacts centrally and access it with a single click.
Recruiting
In the field of human resources, it is necessary to keep track of a large number of applicants in order to ultimately find the right candidates for the job in question. Customers, job advertisements, applicants and application documents must be optimally managed. 1Tool makes this possible!
Advantages of the 1Tool in applicant management:
- Thanks to the project module in 1Tool, job advertisements can be easily generated and shared on the website or job portal. Individual jobs are created as separate projects, important information is stored and, thanks to integration into the website, the advertisement is visible to interested parties in seconds.
- Contact module as applicant database: If a candidate applies for a job using the online application form, their data is automatically transferred to 1Tool. This means that you save yourself a lot of administrative work. As the contact and project modules are linked together, you can view the entire list of applicants for each job, including important information on professional experience, skills, previous training, etc.
- Application documents are stored centrally thanks to document management, so that the relevant CVs and cover letters can be stored for each project and each candidate. You benefit from extensive candidate profiles and are guaranteed to find the right candidate for the job!
And these are just three of the numerous industry examples that we have already successfully supported with 1Tool and many other features. 1Tool has always proven to be a successful, versatile CRM tool and clearly stands out among other CRM software as an easy-to-use, multifunctional CRM tool.
Do you also have special industry requirements for a CRM system?
Then contact us by phone or at office@koerbler.com
