Deepening and maintaining customer relationships are among the daily tasks of a key account manager. They often face the challenges of constantly changing customer requirements, new competitive offers or simply a tight schedule. With a CRM system such as 1Tool, you can organize your key account management systematically and handle your daily tasks efficiently.
We have briefly and concisely summarized the advantages of CRM software for key account managers for you!
DATA AT THE TOUCH OF A BUTTON
With a professional CRM system, you can call up all relevant data at the touch of a button. Whether it’s previous communication, products purchased or internal notes on the customer – you can be up to date in a matter of seconds and can provide your key customers with the best possible support thanks to the 360° customer view.
REDUCTION OF THE ADMINISTRATIVE WORKLOAD
Regardless of whether you need to prepare quotations, invoices or email correspondence with important customers: a CRM system significantly reduces your administrative workload. As your key customers, products, projects and much more information are stored in the software, you can generate your documents with 1Tool in just one click.
CUSTOMER MANAGEMENT ACCORDING TO PLAN
Regular customer contact is the be-all and end-all of successful customer relationships, especially in key account management. However, to ensure that you don’t lose track of things, every contact should be precisely planned and scheduled. With 1Tool, you can easily store reminders that remind you of customer communication in good time.
Even if customer data is constantly being revised and updated – thanks to a central database, you can respond flexibly to your customers “requirements and wishes. With 1Tool, you can store your customers” company structure, goals and industry news – and that’s exactly what makes a successful key account manager: He knows his customers and proactively offers new solutions!
Do you need CRM software for your key account management? 1Tool is the ideal solution! Send us your no-obligation inquiry at office@koerbler.com
