Customer relationship management
1Tool is a stable CRM system with a focus on customer relationship management and sales support. All modules in 1Tool are tailored to comprehensive functionalities for marketing and sales.
1Tool is designed as a system for B2C and B2B. The cloud computing CRM solution focuses on the customer. All other data relates to the customer or potential customer. Sales opportunities and projects can also be assigned to this customer.
The data and information obtained in 1Tool can be analyzed in integrated reports, diagrams and lists and used to monitor marketing and sales activities. 1Tool is a web-based CRM system. This means that it is operated exclusively via a normal browser. 1Tool was designed with daily use and fast operation in mind. For this reason, 1Tool is particularly easy and intuitive to use.
The contact management module of the 1Tool is divided into the following modules and functions:
- Contacts, companies and organizations
- Contact person
- Sales opportunities with offer tracking and lead management
- Digital marketing, e-mail and SMS marketing
- Projects and tasks
