Constant customer contact is playing an increasingly important role for companies. Those who regularly maintain their customer data have the opportunity to retain customers in the long term and thus obtain information on future requirements and sales opportunities. As acquiring new customers can be up to ten times more expensive than professional customer retention, this point is also very important from a cost perspective.
Low acquisition costs
The special thing about 1Tool is that it is a cloud computing software solution. This means that the software can be rented via monthly license fees. This means that the software does not have to be purchased or installed on your own PCs. As it is a web-based solution, there is a further advantage. Every employee has online access to all important customer data from anywhere at any time and can offer their customers personal and individual support at any time and in any place.
CRM has become an integral part of marketing.
1Tool enables optimal integration of customer data with e-mail and SMS marketing campaigns. Through different distribution lists and self-registration, 1Tool ensures that only those internet users who are really interested in the respective topics receive the email newsletter.
Another plus is that customers can be addressed personally via SMS and email. This creates additional trust and stronger identification with the product or company.
The advantages at a glance:
- Access to all customer data is possible anytime and anywhere SMS marketing made easy: companies can reach their customers directly on their cell phone
- Email marketing: Sending personalized email newsletters directly to interested parties or the target group
- No installations are necessary.
- The technology is always up to date: updates are carried out in the background and are free of charge for customers.
- Powerful reports and various analysis methods enable very precise and target group-oriented success monitoring
