CRM introduction
If you use the CRM solution 1Tool implement in your company, you want to create a benefit for your company, your employees, partners and customers. We support you with the step-by-step introduction so that your CRM project is a success.
SERVICES
"With 1Tool my entire team works faster and more efficiently.”
“Thanks to the competent support we can 1Tool optimal use for us.”
“User-friendly and smart - just how software should be.”
Successful launch guaranteed
In addition to technical aspects, we take into account the introduction of 1Tool also economic and organizational aspects.
1. Work out solutions
The most important thing when introducing CRM software is employee acceptance. After all, it is your employees who have to work with it every day. And that is exactly why we work with you to develop a solution so that all the functions that you need for successful work are available.
2. Agile application
After we have thoroughly examined processes, activities and roles in the company, we adapt our software for your company. In order to avoid misunderstandings, we attach great importance to an agile way of working. This means that we develop in stages to ensure that things are going in the right direction.
3. Well-trained employees
Not only the acceptance of your employees is decisive for the successful implementation of 1Tool into the company, but also their know-how regarding the use of our software. Our extensive support ensures well-trained employees so that they can get the most out of the software.
Frequently asked questions
First of all, goals and initial requirements for the software are clarified in a personal meeting. This is followed by the detailed recording of requirements and the putting together of a project team. After the design, development and testing phase, there is the Go Live. Finally, the fine-tuning and optimization of the software is carried out based on employee feedback.
Groups are formed depending on how many employees need to be trained. Of course, it always makes sense to take the department and activities of the employees into account so that they are only trained in those areas that are relevant to them. The training courses can be carried out directly on site at your company or online via screen transmission.
In addition to personal training, video tutorials and manuals are also available, with the help of which your employees can get everything explained step by step. This guarantees a successful application of our software.