Analyze CRM processes
We work with you to carry out a comprehensive analysis of your CRM processes in order to tailor 1Tool optimally to your needs and the work of your team. Whether marketing, sales or project management - our software works exactly the way you need it to.
SERVICES
“Mit 1Tool arbeitet mein gesamtes Team schneller und effizienter.”
“Dank dem kompetenten Support können wir 1Tool optimal für uns nutzen.”
“Benutzerfreundlich und smart - genau wie eine Software sein soll.”
Processes for your success
CRM software can only be introduced successfully if you know your company’s processes and workflows inside out. You can rely on us!
1. best service quality
Today's customers want one thing: better and faster service. With a professional CRM process analysis, you can ensure that your employees have all of your customers' information at their fingertips - in the best possible format and when they need it.
2. individual illustration
As part of the process analysis, we create a CRM model that describes exactly how you handle sales, projects, marketing, etc. This means that relevant information and correlations can be easily identified and transferred to the 1Tool.
3. take advantage of our expertise
Thanks to the use of our software in so many different companies, our support experts have a broad knowledge of CRM processes in various industries, company sizes, etc. Benefit from this know-how to optimize both processes and the use of 1Tool in your company.
Frequently asked questions
By analyzing your CRM processes in detail, you receive important information about the processes, activities and information flows that are necessary to ensure excellent customer service and the optimal approach to your target groups. Only when you know your processes can we adapt the software to your needs.
With 1Tool, you have one tool for the entire company. This means that you don’t have to jump back and forth between several platforms and software for your workflows and processes in the company. All data is intelligently linked centrally in one software and can therefore be used intelligently for your day-to-day business.
First, we discuss with you which areas you would like to use our software for. Then we go into detail and while you describe the exact process within these areas to us, our experts consider which functions 1Tool can best support you with. In other words, we work with you step by step to digitize and map your processes in our software.
