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Analyze CRM processes

We work with you to carry out a comprehensive analysis of your CRM processes in order to tailor 1Tool optimally to your needs and the work of your team. Whether marketing, sales or project management - our software works exactly the way you need it to.

“Mit 1Tool arbeitet mein gesamtes Team schneller und effizienter.”

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What is behind it

“Mit 1Tool arbeitet mein gesamtes Team schneller und effizienter.”

Mag. Hans Bachinger

Menschen im Vertrieb

“Dank dem kompetenten Support können wir 1Tool optimal für uns nutzen.”

Mag. Christian Puntigam, MBA

Steuerberatung Puntigam

“Benutzerfreundlich und smart - genau wie eine Software sein soll.”

Sandro Schachner, MSc.

Beaunited

2. individual illustration

As part of the process analysis, we create a CRM model that describes exactly how you handle sales, projects, marketing, etc. This means that relevant information and correlations can be easily identified and transferred to the 1Tool.

3. take advantage of our expertise

Thanks to the use of our software in so many different companies, our support experts have a broad knowledge of CRM processes in various industries, company sizes, etc. Benefit from this know-how to optimize both processes and the use of 1Tool in your company.

Frequently asked questions

____ 1 Why is a CRM process analysis necessary?

By analyzing your CRM processes in detail, you receive important information about the processes, activities and information flows that are necessary to ensure excellent customer service and the optimal approach to your target groups. Only when you know your processes can we adapt the software to your needs.

____ 2. how does 1Tool support my CRM processes?

With 1Tool, you have one tool for the entire company. This means that you don't have to jump back and forth between several platforms and software for your workflows and processes in the company. All data is intelligently linked centrally in one software and can therefore be used intelligently for your day-to-day business.

____ 3. what is the procedure for a process analysis?

First, we discuss with you which areas you would like to use our software for. Then we go into detail and while you describe the exact process within these areas to us, our experts consider which functions 1Tool can best support you with. In other words, we work with you step by step to digitize and map your processes in our software.

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