Analyze CRM processes

Together with you, we carry out a comprehensive analysis of your CRM processes in order to 1Tool optimally tailored to your needs and the work of your team. Whether marketing, sales or project management - our software works exactly the way you need it.

SERVICES

Find out more about our support services.

The 1Tool Team offers a variety of services to provide you with the best possible support during the implementation and introduction of our software.

ADDITIONAL SERVICES

processes for your success

CRM software can only be successfully introduced if you know your processes and procedures in the company very well. You can rely on us!

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1. Best service quality

Today's customers want one thing: better and faster service. With a professional CRM process analysis, you ensure that your employees have access to all of your customers' information - well prepared and when they need it.

2. Individual illustration

Within the process analysis, we create a CRM model that describes exactly how you handle sales, projects, marketing, etc. In this way, relevant information and connections can be easily identified and integrated 1Tool be taken over.

3. Use our expertise

Thanks to the use of our software in so many different companies, our support experts have a broad knowledge of CRM processes in various industries, company sizes, etc. Benefit from this know-how to both processes and the use of 1Tool to optimize in your company.

Frequently asked questions

With the precise analysis of your CRM processes, you receive important information about the processes, activities and information flows that are necessary to ensure excellent customer service and the optimal addressing of your target groups. Only when you know your processes can we adapt the software to your needs.

With 1Tool One tool is available to you for the entire company. That means for your procedures and processes in the company, you don't have to jump back and forth between several platforms and software. All data is intelligently linked to one another centrally in software and can thus be used intelligently for your day-to-day business.

First, we discuss with you for which areas you would like to use our software. Then it goes into detail and while you describe the exact process within these areas to us, our experts consider which functions 1Tool can best support you in this regard. That means step by step we work with you to digitize and map your processes in our software.

Ready to analyze your CRM processes?