CRM introduction
When you implement the 1Tool CRM solution in your company, you want to create benefits for your company, your employees, partners and customers. We support you with the step-by-step introduction to make your CRM project a success.
SERVICES
“Mit 1Tool arbeitet mein gesamtes Team schneller und effizienter.”
“Dank dem kompetenten Support können wir 1Tool optimal für uns nutzen.”
“Benutzerfreundlich und smart - genau wie eine Software sein soll.”
Successful introduction guaranteed
In addition to technical aspects, we also take economic and organizational aspects into account when introducing 1Tool.
1. work out solutions
The most important thing when introducing CRM software is employee acceptance. After all, it is your employees who have to work with it on a daily basis. And that's precisely why we work with you to develop a solution that provides all the functions you need for successful work.
2. agile application
Once we have thoroughly examined the processes, activities and roles in your company, we customize our software for your company. To avoid misunderstandings, we attach great importance to an agile way of working. This means that we develop in stages to ensure that things are moving in the right direction.
3. highly trained employees
Not only the acceptance of your employees is crucial for the successful implementation of 1Tool in the company, but also their know-how regarding the use of our software. Our comprehensive support ensures that your employees are optimally trained to get the most out of the software.
Frequently asked questions
The first step is to get to know each other personally and clarify the objectives and initial requirements for the software. This is followed by a detailed requirements analysis and the assembly of a project team. After the design, development and test phase, there is the go-live. Finally, the software is fine-tuned and optimized based on employee feedback.
Groups are formed depending on how many employees need to be trained. Of course, it always makes sense to take into account the department and activities of the employees so that they are only trained in those areas that are relevant to them. The training courses can be held directly on site at your company or online via screen transmission.
In addition to personal training sessions, video tutorials and manuals are also available to explain everything to your employees step by step. This guarantees successful use of our software.
