Promising communication
Email synchronization with CRM
Faster response to customer requests
Global email accounts allow you to create an interface between your email programs and 1Tool. Send and receive your business emails at the same time within the CRM software and your mail account, be it Gmail, GMX or another mail service.
Regardless of whether it is a question of new enquiries, complaints or reclamations, the real-time synchronization will immediately notify you of incoming mails and you can initiate necessary actions directly in the CRM system. This not only saves you time, but also increases the satisfaction of your customers in the long term thanks to a faster response.
Transparent customer communication
By centrally managing all your email accounts in the 1Tool CRM database, all relevant information is available at the push of a button. You and your team can store any number of e-mail accounts in the software and access the e-mail traffic with your customers, partners and suppliers accordingly. Allows you to keep track of the huge amount of daily e-mails 1Tool the assignment of your e-mail folders to various contacts. All relevant data can be found in the corresponding customer file at any time and you benefit from a complete contact history.
One email - multiple recipients
Thanks 1Tool Mail templates also save you time when creating your e-mail content. You simply set up an e-mail template for various occasions and situations, store placeholders for a personalized address and you can send your e-mail to numerous contacts at the push of a button.
The Setting up global email accounts for the smooth integration of your mail interface is detailed in the 1Tool explained in the manual.