Contact management

Advanced CRM starts with simple contact management.

For us, great work starts with the basics. That’s why our basic module, the so-called contact management, is the heart of 1Tool. After all, what would marketing, sales and the like be without the sophisticated organization of your customers, employees and business partners?

As a central point and starting point for the successful networking of all areas and functions, contact management gives you a 360-degree overview of your contacts so that holistic support is possible. Work has never been more efficient than with 1Tool.

To use our software in your company, every employee needs the basic module to be able to carry out all other functions and activities optimally. Because we know that behind every innovative project, every sophisticated marketing campaign, every first-class event and the overall success of your company lies the successful management of your contacts and target groups.

Kontaktverwaltung

€25

pro Monat/User

Unlimitierte Kontakte

Firmen und Ansprechpersonen

Kontaktsuche & Landkarte

Individuelle Ansichten & Felder

Historie & Mobile Synchronisation

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Contact management

See everything. In one profile.

Whether documents, products, newsletters, offers or invoices – one click on the contact profile is enough to obtain all the necessary information about your customers and prospects. The comprehensive contact history provides you with information about which employee interacts with your contacts, when and how. This means that excellent service is not only a top priority for you, it is also a way of life.

General contact information is not enough for you to optimally manage your customers? We’ve reckoned with that – that’s why 1Tool allows you to define the fields and profiles for your contact groups yourself. Just the way you need it.

Professional address book

An infinite number of contacts

Unlike other software, 1Tool allows you to save an unlimited number of contacts and addresses. But of course our software wouldn’t be an all-rounder if it didn’t have a few special functions to offer.

Organizational charts therefore automatically depict companies, departments and contact persons for more targeted customer communication. A contact map enables sales staff to display addresses on a map and plan their visit routes efficiently. And a contact search whose filters can be combined so flexibly that you can find any target group in seconds.

Target groups, sectors & co.

Collect data now. Use it immediately for your work.

1Tool uses forms to collect all the important data about your customers in real time and, thanks to customizable fields, helps you to obtain exactly the information you really need for outstanding, personalized customer service.

You can also carry out segmentation, for example according to contact groups, distribution lists and sectors, to further perfect your marketing and sales work. And if you already have so much data available, you should definitely evaluate it. That’s why forecasts and statistics are available to you at the touch of a button.

Mobile customer management

You need powerful functions everywhere

Our software works when you do. No matter where. No matter when. And no matter which device you use. Your customers can be managed, organized and maintained from anywhere. Be it via smartphone, laptop or tablet – your contacts and appointments are always synchronized.

Export, import and print labels quickly and easily. You can create tasks, emails or surveys for several contacts at the same time. This is how contact management works.

Advantages

With 1Tool, you can successfully manage your customers, partners, employees, etc. Discover all the key features and benefits.

28%

Increase your customer satisfaction within one year

Would you like to take your customer service to a new level?

With 1Tool, you can successfully manage your customers, partners, employees, etc. Discover all the key features and benefits.

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