Organization & Service
Ready for everything your working day has to offer.
Perfect organization down to the smallest detail and customer service that will amaze your customers – with 1Tool, this becomes a reality. Because we develop the ultimate modules: for the ultimate projects, tasks, events and the ultimate way to live customer loyalty.
Organization
Perfectly organized at all times
With the 1Tool organization modules, mapping your business processes almost takes care of itself. Together with your team, you can handle projects, tasks and more with ease.
Make it a showcase project
Whether you have thousands of projects or just one: 1Tool makes your project management so efficient that you will want to work with it all day long.
No matter how many of your colleagues are working on the project or how tight a deadline is – the 1Tool project software is the perfect tool for keeping an eye on everything. Tasks are completed at the right time, documents can be found quickly, communication is seamless and you don’t even break a sweat.
You can do these tasks with ease!
If you manage your tasks with 1Tool, you can start your day with complete peace of mind. It gives you an overview of everything that needs to be done at the touch of a button, shares tasks with others and allows you and your team to work better together.
Recurring activities, task comments and clear views make your daily tasks anything but mundane. Because this software motivates you to organize, prioritize and get more done.
When collaboration gets a name
Although a classic to-do list serves its purpose, we at 1Tool clearly prefer a clear, well-organized structure when it comes to important projects and tasks.
And that’s why we have developed a module with our boards that allows you to manage tasks visually and ensures that your projects follow a clear process and common goals are achieved more quickly. Because we bring flexibility and order to your work. And a new module in 1Tool.
Because your time is valuable
We pack transparency, efficiency and simplicity into the 1Tool time recording system. And we make sure that every hour and minute counts – regardless of the number of your employees, locations or working time models.
We help you to identify time wasters and reduce personnel costs, while you never lose sight of your team’s working hours, overtime and absences. Managing your workforce becomes child’s play thanks to mobile time recording and real-time analysis.
One place for your files
And you can access it from any device: our document management system opens up completely new possibilities for you. You can create a clear directory tree, drag files from your desktop into 1Tool at lightning speed and share your documents with others via a link.
Always findable, securely stored and accessible from anywhere – this facilitates your collaboration and is document management at the highest level.
Never miss important appointments again
Our online appointment planner enables an efficiency that you are guaranteed to notice. The calendar uses different views and categories to structure your working day optimally and to collaborate with your team.
Automatic reminders and synchronization with your end devices make our calendar the perfect companion – for your work and every appointment.
Knowledge that goes beyond the screen
You and your employees deliver every day. From morning to night. And that’s exactly why our wiki now supports the simple and efficient exchange of information, makes knowledge available at the touch of a button and provides you with answers to all your questions – no matter where you are.
More satisfied customers thanks to faster answers and smarter solutions. You are guaranteed to know better – with the 1Tool Wiki.
Every event is a highlight.
With our software, your event planning is in safe hands. Because with us, your customers can not only conveniently register for events online, but also experience your seminars, concerts and other events with all their senses.
You will hear from us when you move up from the waiting list or when there are new courses on offer, you can download your personal certificate with one click and you can see how quickly admission proceeds thanks to the QR code ticket scanner. Simply wow!
Become an organizational and service expert
14-day trial version. No credit card required.
Service
Service at the highest level
Satisfied customers and perfect support for your target groups are what drive us. With 1Tool, we provide you with a tool with which you can offer the best customer service.
How customer service works
Our support ticket system records all support requests in one central location, prepares them clearly for your team and enables incredible workflow efficiency so that you can provide your customers with even faster and better support.
Simple assignment and prioritization, while personal customer communication takes place directly on our service platform. The perfect interplay of service quality, teamwork and solution orientation and the start of a wonderful relationship.
Customer portal. One place for every concern.
We give you one place for everything. For support requests and invoices. For job advertisements and application documents. For purchased products and event tickets.
But above all, we give you a customer portal that allows you to stay up to date, share important information and documents with your customers and develop new opportunities for interactive communication and additional sales strategies.
Meaningful insights at the touch of a button
It has never been easier to obtain feedback from target groups and derive measures for greater corporate success from meaningful data.
But we don’t just help with collecting and measuring opinions, 1Tool follows the motto: little to set up, much to learn. And that’s exactly why you can create attractive surveys with just a few clicks, with exactly the right types of questions for the right target group and over the right period of time. You can’t get it more right!
Creating great things together
Discover more modules and support packages for an all-round successful business.
