E-mail integration

The e-mail integration is an interface between e-mail programs such as Microsoft Outlook and 1Tool.

Link to e-mail account

The contacts can be linked to an e-mail account and e-mails can also be retrieved. Attachments can be saved and added to a contact’s documents. E-mails from assigned contacts can also be displayed directly in the projects.

What is possible with e-mail integration?

  • Create global e-mail accounts
  • Edit global e-mail accounts
  • Check global e-mail accounts
  • Link contacts to an e-mail account
  • Link projects to an e-mail account
  • retrieve e-mails
  • Save attachments
  • Add attachments to the documents of a contact

What is not possible with e-mail integration?

The e-mail integration is not a replacement for complete e-mail programs such as Microsoft Outlook or Mozilla Thunderbird. The following things are therefore not possible:

  • Reply to e-mails
  • Forward e-mails
  • Set multiple folders for one contact
  • Set more than one account for a contact at the same time
  • Archive e-mails
  • Delete e-mails
  • Move e-mails
  • Open more than one email at the same time

You can read how to set up global e-mail accounts for integration here.