1Tool – The best place to organize your tourism business

1Tool combines the functionalities of a booking software for the easy management of reservations, with intelligent functions for better guest service and additional revenue increases. The contact management as a basis also ensures first-class accessibility and fast, competent information. This gives you a great tool for professional CRM in tourism.

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The perfect travel destination directly with one click

Our CRM for the tourism industry comes up with an incredible reservation tool and, thanks to extensive possibilities, ensures more direct bookings in your hotel, travel agency or holiday apartment.

The system has a booking calendar that shows you and your guests directly on your website when rooms/hotels are available. Prices, minimum stays or arrival days come directly from 1Tool and can be maintained flexibly. This enables your guests to easily research and book travel destinations and accommodation online. And you benefit from a clear overview of all guests and bookings.

Do you offer other services besides accommodation? Our tourism software is also well equipped for this. Half board, seminar rooms, sports facilities and many other additional options can be managed individually and billed as you wish. Speaking of billing - you can of course choose from various payment methods for our online bookings.

Travel and experience vouchers for every occasion

Vouchers not only help your company to increase your sales, but are also an effective marketing tool to increase the level of awareness of your company, win new customers and build up regular customers.

With our software solution for tourism businesses, you can easily establish voucher sales as an additional sales channel. Regardless of whether it is a value voucher or coupons for certain services - your customers select a suitable template online, personalize the voucher with a greeting message, pay online using the payment methods that you would like to make available and receive the voucher directly by e-mail as print@Home -Solution.

Guest care like you've never been able to offer before

We believe that excellent customer service goes far beyond the mere stay of your guests.

That is why we have integrated newsletters and SMS marketing tools into our tourism solution in order to ensure a targeted approach to customers and long-term customer relationships through competent service.

Whether it’s a new holiday offer, event announcement, reminder of your upcoming stay or news about the region, with us you can inspire your customers who love to travel with an impressive newsletter and address them with the right offers at the right time with the following functions:

  • Contact Groups & Distribution Lists:

Do you prefer car or plane travel? As a couple or as a family? All inclusive or camping? Or do you prefer a city trip to a beach holiday? It doesn't matter how, but with our filter system you address your customers directly based on their interests.

  • Personal data:

If an offer is local, send your newsletter directly to customers from that region. If your guests are mainly business customers, you can distinguish between them based on their function and send them appropriate holiday packages.

  • Shipping time & campaigns:

Send out your newsletter when your customers can best be reached. Automated shipping ensures reliable delivery, even in the evenings or at weekends. With the help of campaigns, you can also plan a newsletter series and thus ensure that no more offers are missed.

This 1Tool Software offers impressive possibilities for the tourism industry

With 1Tool we have the opportunity to quickly and easily inform guests and interested parties about new holiday and wellness offers at our hotel. Thanks to the ability to personalize newsletters and the extensive shop system, we can provide all our customers with targeted news and enjoyable products.

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  • Higher booking rates and higher occupancy
  • Less commissions through direct bookings
  • Improved guest relations

  • Easy management of rooms, equipment and Co.
  • Additional sales through voucher sales
  • Attractive presentation of new travel offers

Hans-Peter Wolf, sales contact.

Hans Peter Wolf

Head of Sales & Authorized Officer

Our contact person for CRM software is available to you at any time by telephone or e-mail. We would also be happy to arrange an appointment for an exclusive consultation or training course.

Recommended modules for the tourism industry



per month/user

    Simple notepad

    Individual templates

    newsletter campaigns

    Opening rates, number of clicks and much more.



per month/user

    bulk mailing

    Reliable delivery

    Various mailing lists

    Opening rates, number of clicks and much more.



per month/user

    Simple accounting

    Individual invoice templates


    Evaluations of finances



per month/user

    Utilization and availabilities

    online bookings

    rooms, equipment and much more.

    Reservation Confirmations



per month/user

    Personalized vouchers

    Individual templates

    Vouchers and vouchers in kind

    Online order incl.print@Home

Contact management


per month/user

    Unlimited contacts

    companies and contacts

    Contact Search & Map

    Individual views & fields

    History & Mobile Sync

Try today 1Tool

1Tool | 1Tool desktop
Dashboard of the 1Tool App CRM software.