1Tool – The best place to organize your tourism business
1Tool combines the functionalities of a booking software for the easy management of reservations, with intelligent functions for better guest service and additional revenue increases. The contact management as a basis also ensures first-class accessibility and fast, competent information. This gives you a great tool for professional CRM in tourism.
The perfect travel destination directly with one click
Our CRM for the tourism industry comes up with an incredible reservation tool and, thanks to extensive possibilities, ensures more direct bookings in your hotel, travel agency or holiday apartment.
The system has a booking calendar that shows you and your guests directly on your website when rooms/hotels are available. Prices, minimum stays or arrival days come directly from 1Tool and can be maintained flexibly. This enables your guests to easily research and book travel destinations and accommodation online. And you benefit from a clear overview of all guests and bookings.
Do you offer other services besides accommodation? Our tourism software is also well equipped for this. Half board, seminar rooms, sports facilities and many other additional options can be managed individually and billed as you wish. Speaking of billing - you can of course choose from various payment methods for our online bookings.
Travel and experience vouchers for every occasion
Vouchers not only help your company to increase your sales, but are also an effective marketing tool to increase the level of awareness of your company, win new customers and build up regular customers.
With our software solution for tourism businesses, you can easily establish voucher sales as an additional sales channel. Regardless of whether it is a value voucher or coupons for certain services - your customers select a suitable template online, personalize the voucher with a greeting message, pay online using the payment methods that you would like to make available and receive the voucher directly by e-mail as print@Home -Solution.
Guest care like you've never been able to offer before
We believe that excellent customer service goes far beyond the mere stay of your guests.
That is why we have integrated newsletters and SMS marketing tools into our tourism solution in order to ensure a targeted approach to customers and long-term customer relationships through competent service.
Whether it’s a new holiday offer, event announcement, reminder of your upcoming stay or news about the region, with us you can inspire your customers who love to travel with an impressive newsletter and address them with the right offers at the right time with the following functions:
- Contact Groups & Distribution Lists:
Do you prefer car or plane travel? As a couple or as a family? All inclusive or camping? Or do you prefer a city trip to a beach holiday? It doesn't matter how, but with our filter system you address your customers directly based on their interests.
- Personal data:
If an offer is local, send your newsletter directly to customers from that region. If your guests are mainly business customers, you can distinguish between them based on their function and send them appropriate holiday packages.
- Shipping time & campaigns:
Send out your newsletter when your customers can best be reached. Automated shipping ensures reliable delivery, even in the evenings or at weekends. With the help of campaigns, you can also plan a newsletter series and thus ensure that no more offers are missed.
This 1Tool Software offers impressive possibilities for the tourism industry
With 1Tool we have the opportunity to quickly and easily inform guests and interested parties about new holiday and wellness offers at our hotel. Thanks to the ability to personalize newsletters and the extensive shop system, we can provide all our customers with targeted news and enjoyable products.
Advantages
- Higher booking rates and higher occupancy
- Less commissions through direct bookings
- Improved guest relations
- Easy management of rooms, equipment and Co.
- Additional sales through voucher sales
- Attractive presentation of new travel offers
Hans Peter Wolf
Head of Sales & Authorized Officer
Our contact person for CRM software is available to you at any time by telephone or e-mail. We would also be happy to arrange an appointment for an exclusive consultation or training course.
Recommended modules for the tourism industry
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