{"id":63660,"date":"2023-08-20T21:47:30","date_gmt":"2023-08-20T19:47:30","guid":{"rendered":"https:\/\/www.1tool.com\/?post_type=manual&#038;p=63660"},"modified":"2023-08-20T21:50:23","modified_gmt":"2023-08-20T19:50:23","slug":"ticketsystem","status":"publish","type":"manual","link":"https:\/\/www.1tool.com\/en\/manual\/ticketsystem\/","title":{"rendered":"Ticketsystem"},"content":{"rendered":"\n<p>Im <strong>1Tool<\/strong> k\u00f6nnen Sie alle Tickets im \u00dcberblick behalten und Ihren Mitarbeitern zuweisen, um eine effiziente Abarbeitung und Erledigung Ihrer empfangenen Anfragen sicherzustellen. Sie \u00fcberblicken dabei stets den Fortschritt der Tickets, sehen wieviele offenen Tickets es pro Kunde gibt und k\u00f6nnen weitere Ma\u00dfnahmen schnell und zielgerichtet einleiten. <\/p>\n\n\n\n<p>Dar\u00fcber hinaus ist die Ticketverwaltung auch mit anderen Modulen im 1Tool verkn\u00fcpft, um ein organisierteres Arbeiten gew\u00e4hrleisten zu k\u00f6nnen. So sind Sie nur wenige Klicks davon entfernt aus einer Anfrage ein Angebot zu machen, Ihre Support-Zeiten zu erfassen und die geleistete T\u00e4tigkeiten an den Kunden zu verrechnen.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">WEITERE INFORMATIONEN:<\/h4>\n\n\n\n<p>N\u00e4here Informationen zur 1Tool Ticketverwaltung finden Sie unter den folgenden Punkten:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.1tool.com\/manual\/ticketsystem-uebersicht\/\" data-type=\"manual\" data-id=\"63650\">Tickets \u00dcbersicht<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.1tool.com\/manual\/neues-ticket-erstellen\/\" data-type=\"manual\" data-id=\"63662\">Neues Ticket erstellen<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.1tool.com\/manual\/ticket-detailansicht\/\" data-type=\"manual\" data-id=\"63666\">Ticket-Detailansicht<\/a><\/li>\n<\/ul>\n","protected":false},"featured_media":0,"menu_order":0,"template":"","kategorien_manual":[3182],"tags_manual":[],"class_list":["post-63660","manual","type-manual","status-publish","hentry","kategorien_manual-ticketsystem"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ticketsystem - 1Tool<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.1tool.com\/en\/manual\/ticketsystem\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ticketsystem - 1Tool\" \/>\n<meta property=\"og:description\" content=\"Im 1Tool k\u00f6nnen Sie alle Tickets im \u00dcberblick behalten und Ihren Mitarbeitern zuweisen, um eine effiziente Abarbeitung und Erledigung Ihrer empfangenen Anfragen sicherzustellen. Sie \u00fcberblicken dabei stets den Fortschritt der Tickets, sehen wieviele offenen Tickets es pro Kunde gibt und k\u00f6nnen weitere Ma\u00dfnahmen schnell und zielgerichtet einleiten. Dar\u00fcber hinaus ist die Ticketverwaltung auch mit anderen [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.1tool.com\/en\/manual\/ticketsystem\/\" \/>\n<meta property=\"og:site_name\" content=\"1Tool\" \/>\n<meta property=\"article:modified_time\" content=\"2023-08-20T19:50:23+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.1tool.com\\\/en\\\/manual\\\/ticketsystem\\\/\",\"url\":\"https:\\\/\\\/www.1tool.com\\\/en\\\/manual\\\/ticketsystem\\\/\",\"name\":\"Ticketsystem - 1Tool\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.1tool.com\\\/en\\\/#website\"},\"datePublished\":\"2023-08-20T19:47:30+00:00\",\"dateModified\":\"2023-08-20T19:50:23+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.1tool.com\\\/en\\\/manual\\\/ticketsystem\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.1tool.com\\\/en\\\/manual\\\/ticketsystem\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.1tool.com\\\/en\\\/manual\\\/ticketsystem\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.1tool.com\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Ticketsystem\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.1tool.com\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/www.1tool.com\\\/en\\\/\",\"name\":\"1Tool\",\"description\":\"CRM\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.1tool.com\\\/en\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.1tool.com\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.1tool.com\\\/en\\\/#organization\",\"name\":\"1Tool\",\"url\":\"https:\\\/\\\/www.1tool.com\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.1tool.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.1tool.com\\\/wp-content\\\/uploads\\\/2022\\\/04\\\/1tool-1.png\",\"contentUrl\":\"https:\\\/\\\/www.1tool.com\\\/wp-content\\\/uploads\\\/2022\\\/04\\\/1tool-1.png\",\"width\":400,\"height\":150,\"caption\":\"1Tool\"},\"image\":{\"@id\":\"https:\\\/\\\/www.1tool.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Ticketsystem - 1Tool","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.1tool.com\/en\/manual\/ticketsystem\/","og_locale":"en_US","og_type":"article","og_title":"Ticketsystem - 1Tool","og_description":"Im 1Tool k\u00f6nnen Sie alle Tickets im \u00dcberblick behalten und Ihren Mitarbeitern zuweisen, um eine effiziente Abarbeitung und Erledigung Ihrer empfangenen Anfragen sicherzustellen. Sie \u00fcberblicken dabei stets den Fortschritt der Tickets, sehen wieviele offenen Tickets es pro Kunde gibt und k\u00f6nnen weitere Ma\u00dfnahmen schnell und zielgerichtet einleiten. Dar\u00fcber hinaus ist die Ticketverwaltung auch mit anderen [&hellip;]","og_url":"https:\/\/www.1tool.com\/en\/manual\/ticketsystem\/","og_site_name":"1Tool","article_modified_time":"2023-08-20T19:50:23+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.1tool.com\/en\/manual\/ticketsystem\/","url":"https:\/\/www.1tool.com\/en\/manual\/ticketsystem\/","name":"Ticketsystem - 1Tool","isPartOf":{"@id":"https:\/\/www.1tool.com\/en\/#website"},"datePublished":"2023-08-20T19:47:30+00:00","dateModified":"2023-08-20T19:50:23+00:00","breadcrumb":{"@id":"https:\/\/www.1tool.com\/en\/manual\/ticketsystem\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.1tool.com\/en\/manual\/ticketsystem\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.1tool.com\/en\/manual\/ticketsystem\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.1tool.com\/en\/"},{"@type":"ListItem","position":2,"name":"Ticketsystem"}]},{"@type":"WebSite","@id":"https:\/\/www.1tool.com\/en\/#website","url":"https:\/\/www.1tool.com\/en\/","name":"1Tool","description":"CRM","publisher":{"@id":"https:\/\/www.1tool.com\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.1tool.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.1tool.com\/en\/#organization","name":"1Tool","url":"https:\/\/www.1tool.com\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.1tool.com\/en\/#\/schema\/logo\/image\/","url":"https:\/\/www.1tool.com\/wp-content\/uploads\/2022\/04\/1tool-1.png","contentUrl":"https:\/\/www.1tool.com\/wp-content\/uploads\/2022\/04\/1tool-1.png","width":400,"height":150,"caption":"1Tool"},"image":{"@id":"https:\/\/www.1tool.com\/en\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/www.1tool.com\/en\/wp-json\/wp\/v2\/manual\/63660","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.1tool.com\/en\/wp-json\/wp\/v2\/manual"}],"about":[{"href":"https:\/\/www.1tool.com\/en\/wp-json\/wp\/v2\/types\/manual"}],"version-history":[{"count":6,"href":"https:\/\/www.1tool.com\/en\/wp-json\/wp\/v2\/manual\/63660\/revisions"}],"predecessor-version":[{"id":63672,"href":"https:\/\/www.1tool.com\/en\/wp-json\/wp\/v2\/manual\/63660\/revisions\/63672"}],"wp:attachment":[{"href":"https:\/\/www.1tool.com\/en\/wp-json\/wp\/v2\/media?parent=63660"}],"wp:term":[{"taxonomy":"kategorien_manual","embeddable":true,"href":"https:\/\/www.1tool.com\/en\/wp-json\/wp\/v2\/kategorien_manual?post=63660"},{"taxonomy":"tags_manual","embeddable":true,"href":"https:\/\/www.1tool.com\/en\/wp-json\/wp\/v2\/tags_manual?post=63660"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}