{"id":70724,"date":"2021-03-08T10:21:57","date_gmt":"2021-03-08T09:21:57","guid":{"rendered":"https:\/\/www.1tool.com\/blog\/outdated-crm\/"},"modified":"2025-06-05T16:01:55","modified_gmt":"2025-06-05T14:01:55","slug":"outdated-crm","status":"publish","type":"post","link":"https:\/\/www.1tool.com\/en\/blog\/outdated-crm\/","title":{"rendered":"Outdated CRM?"},"content":{"rendered":"\n<p>We are repeatedly asked to replace an old CRM system. Many companies work with in-house developments that are very outdated and completely inadequate for them. We have summarized the most important criteria for you to recognize that a CRM system is outdated.  <\/p>\n\n<h2 class=\"wp-block-heading\">Main problems of old CRM solutions<\/h2>\n\n<p>We have summarized the main problems of old CRM solutions for you:<\/p>\n\n<ul class=\"wp-block-list\"><li>the CRM is often very outdated, i.e. not web-enabled and does NOT run on mobile devices such as iPhone, iPad etc.<\/li><li>the CRM has absolutely inadequate functions and features<\/li><li>the user interface of the CRM solution is not user-friendly<\/li><li>the CRM solution is too complex<\/li><li>Scaling is not possible, growth of the company is severely restricted<\/li><\/ul>\n\n<p>If you are also using an outdated CRM and are looking for a new, innovative CRM, contact us without obligation!<\/p>\n\n<h2 class=\"wp-block-heading\">CRM software modules<\/h2>\n\n<p>The following software modules are available in 1Tool, among others<\/p>\n\n<ul class=\"wp-block-list\"><li>Customer data management<\/li><li>Rights and user management<\/li><li>Lead management<\/li><li>Marketing Management<\/li><li>Field service connection<\/li><li>Resubmissions<\/li><li>Appointment calendar<\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>We are repeatedly asked to replace an old CRM system. Many companies work with in-house developments that are very outdated and completely inadequate for them. We have summarized the most important criteria for you to recognize that a CRM system is outdated. Main problems of old CRM solutions We have summarized the main problems of [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":70731,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[3329,3310],"tags":[],"class_list":["post-70724","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-crm-en","category-general"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Outdated CRM? - 1Tool<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.1tool.com\/en\/blog\/outdated-crm\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Outdated CRM? - 1Tool\" \/>\n<meta property=\"og:description\" content=\"We are repeatedly asked to replace an old CRM system. Many companies work with in-house developments that are very outdated and completely inadequate for them. We have summarized the most important criteria for you to recognize that a CRM system is outdated. Main problems of old CRM solutions We have summarized the main problems of [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.1tool.com\/en\/blog\/outdated-crm\/\" \/>\n<meta property=\"og:site_name\" content=\"1Tool\" \/>\n<meta property=\"article:published_time\" content=\"2021-03-08T09:21:57+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-06-05T14:01:55+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.1tool.com\/wp-content\/uploads\/2021\/03\/bob-newman-KhUdd7Nl_VE-unsplash_thumb-533x475-1.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"533\" \/>\n\t<meta property=\"og:image:height\" content=\"475\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"1Tool\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"1Tool\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.1tool.com\\\/en\\\/blog\\\/outdated-crm\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.1tool.com\\\/en\\\/blog\\\/outdated-crm\\\/\"},\"author\":{\"name\":\"1Tool\",\"@id\":\"https:\\\/\\\/www.1tool.com\\\/en\\\/#\\\/schema\\\/person\\\/a1cee603ad7174ae513cbecc79aa9558\"},\"headline\":\"Outdated CRM?\",\"datePublished\":\"2021-03-08T09:21:57+00:00\",\"dateModified\":\"2025-06-05T14:01:55+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.1tool.com\\\/en\\\/blog\\\/outdated-crm\\\/\"},\"wordCount\":169,\"publisher\":{\"@id\":\"https:\\\/\\\/www.1tool.com\\\/en\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.1tool.com\\\/en\\\/blog\\\/outdated-crm\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.1tool.com\\\/wp-content\\\/uploads\\\/2021\\\/03\\\/bob-newman-KhUdd7Nl_VE-unsplash_thumb-533x475-1.jpeg\",\"articleSection\":[\"CRM\",\"General\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.1tool.com\\\/en\\\/blog\\\/outdated-crm\\\/\",\"url\":\"https:\\\/\\\/www.1tool.com\\\/en\\\/blog\\\/outdated-crm\\\/\",\"name\":\"Outdated CRM? - 1Tool\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.1tool.com\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.1tool.com\\\/en\\\/blog\\\/outdated-crm\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.1tool.com\\\/en\\\/blog\\\/outdated-crm\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.1tool.com\\\/wp-content\\\/uploads\\\/2021\\\/03\\\/bob-newman-KhUdd7Nl_VE-unsplash_thumb-533x475-1.jpeg\",\"datePublished\":\"2021-03-08T09:21:57+00:00\",\"dateModified\":\"2025-06-05T14:01:55+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.1tool.com\\\/en\\\/blog\\\/outdated-crm\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.1tool.com\\\/en\\\/blog\\\/outdated-crm\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.1tool.com\\\/en\\\/blog\\\/outdated-crm\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.1tool.com\\\/wp-content\\\/uploads\\\/2021\\\/03\\\/bob-newman-KhUdd7Nl_VE-unsplash_thumb-533x475-1.jpeg\",\"contentUrl\":\"https:\\\/\\\/www.1tool.com\\\/wp-content\\\/uploads\\\/2021\\\/03\\\/bob-newman-KhUdd7Nl_VE-unsplash_thumb-533x475-1.jpeg\",\"width\":533,\"height\":475},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.1tool.com\\\/en\\\/blog\\\/outdated-crm\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.1tool.com\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Outdated CRM?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.1tool.com\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/www.1tool.com\\\/en\\\/\",\"name\":\"1Tool\",\"description\":\"CRM\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.1tool.com\\\/en\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.1tool.com\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.1tool.com\\\/en\\\/#organization\",\"name\":\"1Tool\",\"url\":\"https:\\\/\\\/www.1tool.com\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.1tool.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.1tool.com\\\/wp-content\\\/uploads\\\/2022\\\/04\\\/1tool-1.png\",\"contentUrl\":\"https:\\\/\\\/www.1tool.com\\\/wp-content\\\/uploads\\\/2022\\\/04\\\/1tool-1.png\",\"width\":400,\"height\":150,\"caption\":\"1Tool\"},\"image\":{\"@id\":\"https:\\\/\\\/www.1tool.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.1tool.com\\\/en\\\/#\\\/schema\\\/person\\\/a1cee603ad7174ae513cbecc79aa9558\",\"name\":\"1Tool\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/ac02eeedb45de25b271152bbdea582415288270d26940df9a52ad65293ddc76b?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/ac02eeedb45de25b271152bbdea582415288270d26940df9a52ad65293ddc76b?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/ac02eeedb45de25b271152bbdea582415288270d26940df9a52ad65293ddc76b?s=96&d=mm&r=g\",\"caption\":\"1Tool\"},\"sameAs\":[\"https:\\\/\\\/www.1tool.com\"],\"url\":\"https:\\\/\\\/www.1tool.com\\\/en\\\/blog\\\/author\\\/officekoerbler-com\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Outdated CRM? - 1Tool","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.1tool.com\/en\/blog\/outdated-crm\/","og_locale":"en_US","og_type":"article","og_title":"Outdated CRM? - 1Tool","og_description":"We are repeatedly asked to replace an old CRM system. Many companies work with in-house developments that are very outdated and completely inadequate for them. We have summarized the most important criteria for you to recognize that a CRM system is outdated. Main problems of old CRM solutions We have summarized the main problems of [&hellip;]","og_url":"https:\/\/www.1tool.com\/en\/blog\/outdated-crm\/","og_site_name":"1Tool","article_published_time":"2021-03-08T09:21:57+00:00","article_modified_time":"2025-06-05T14:01:55+00:00","og_image":[{"width":533,"height":475,"url":"https:\/\/www.1tool.com\/wp-content\/uploads\/2021\/03\/bob-newman-KhUdd7Nl_VE-unsplash_thumb-533x475-1.jpeg","type":"image\/jpeg"}],"author":"1Tool","twitter_card":"summary_large_image","twitter_misc":{"Written by":"1Tool","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.1tool.com\/en\/blog\/outdated-crm\/#article","isPartOf":{"@id":"https:\/\/www.1tool.com\/en\/blog\/outdated-crm\/"},"author":{"name":"1Tool","@id":"https:\/\/www.1tool.com\/en\/#\/schema\/person\/a1cee603ad7174ae513cbecc79aa9558"},"headline":"Outdated CRM?","datePublished":"2021-03-08T09:21:57+00:00","dateModified":"2025-06-05T14:01:55+00:00","mainEntityOfPage":{"@id":"https:\/\/www.1tool.com\/en\/blog\/outdated-crm\/"},"wordCount":169,"publisher":{"@id":"https:\/\/www.1tool.com\/en\/#organization"},"image":{"@id":"https:\/\/www.1tool.com\/en\/blog\/outdated-crm\/#primaryimage"},"thumbnailUrl":"https:\/\/www.1tool.com\/wp-content\/uploads\/2021\/03\/bob-newman-KhUdd7Nl_VE-unsplash_thumb-533x475-1.jpeg","articleSection":["CRM","General"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/www.1tool.com\/en\/blog\/outdated-crm\/","url":"https:\/\/www.1tool.com\/en\/blog\/outdated-crm\/","name":"Outdated CRM? - 1Tool","isPartOf":{"@id":"https:\/\/www.1tool.com\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.1tool.com\/en\/blog\/outdated-crm\/#primaryimage"},"image":{"@id":"https:\/\/www.1tool.com\/en\/blog\/outdated-crm\/#primaryimage"},"thumbnailUrl":"https:\/\/www.1tool.com\/wp-content\/uploads\/2021\/03\/bob-newman-KhUdd7Nl_VE-unsplash_thumb-533x475-1.jpeg","datePublished":"2021-03-08T09:21:57+00:00","dateModified":"2025-06-05T14:01:55+00:00","breadcrumb":{"@id":"https:\/\/www.1tool.com\/en\/blog\/outdated-crm\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.1tool.com\/en\/blog\/outdated-crm\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.1tool.com\/en\/blog\/outdated-crm\/#primaryimage","url":"https:\/\/www.1tool.com\/wp-content\/uploads\/2021\/03\/bob-newman-KhUdd7Nl_VE-unsplash_thumb-533x475-1.jpeg","contentUrl":"https:\/\/www.1tool.com\/wp-content\/uploads\/2021\/03\/bob-newman-KhUdd7Nl_VE-unsplash_thumb-533x475-1.jpeg","width":533,"height":475},{"@type":"BreadcrumbList","@id":"https:\/\/www.1tool.com\/en\/blog\/outdated-crm\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.1tool.com\/en\/"},{"@type":"ListItem","position":2,"name":"Outdated CRM?"}]},{"@type":"WebSite","@id":"https:\/\/www.1tool.com\/en\/#website","url":"https:\/\/www.1tool.com\/en\/","name":"1Tool","description":"CRM","publisher":{"@id":"https:\/\/www.1tool.com\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.1tool.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.1tool.com\/en\/#organization","name":"1Tool","url":"https:\/\/www.1tool.com\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.1tool.com\/en\/#\/schema\/logo\/image\/","url":"https:\/\/www.1tool.com\/wp-content\/uploads\/2022\/04\/1tool-1.png","contentUrl":"https:\/\/www.1tool.com\/wp-content\/uploads\/2022\/04\/1tool-1.png","width":400,"height":150,"caption":"1Tool"},"image":{"@id":"https:\/\/www.1tool.com\/en\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/www.1tool.com\/en\/#\/schema\/person\/a1cee603ad7174ae513cbecc79aa9558","name":"1Tool","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/ac02eeedb45de25b271152bbdea582415288270d26940df9a52ad65293ddc76b?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/ac02eeedb45de25b271152bbdea582415288270d26940df9a52ad65293ddc76b?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/ac02eeedb45de25b271152bbdea582415288270d26940df9a52ad65293ddc76b?s=96&d=mm&r=g","caption":"1Tool"},"sameAs":["https:\/\/www.1tool.com"],"url":"https:\/\/www.1tool.com\/en\/blog\/author\/officekoerbler-com\/"}]}},"_links":{"self":[{"href":"https:\/\/www.1tool.com\/en\/wp-json\/wp\/v2\/posts\/70724","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.1tool.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.1tool.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.1tool.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.1tool.com\/en\/wp-json\/wp\/v2\/comments?post=70724"}],"version-history":[{"count":1,"href":"https:\/\/www.1tool.com\/en\/wp-json\/wp\/v2\/posts\/70724\/revisions"}],"predecessor-version":[{"id":70735,"href":"https:\/\/www.1tool.com\/en\/wp-json\/wp\/v2\/posts\/70724\/revisions\/70735"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.1tool.com\/en\/wp-json\/wp\/v2\/media\/70731"}],"wp:attachment":[{"href":"https:\/\/www.1tool.com\/en\/wp-json\/wp\/v2\/media?parent=70724"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.1tool.com\/en\/wp-json\/wp\/v2\/categories?post=70724"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.1tool.com\/en\/wp-json\/wp\/v2\/tags?post=70724"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}