{"id":78496,"date":"2022-03-29T14:58:01","date_gmt":"2022-03-29T12:58:01","guid":{"rendered":"https:\/\/www.1tool.com\/billets-de-support\/"},"modified":"2026-05-07T15:10:02","modified_gmt":"2026-05-07T13:10:02","slug":"billets-de-support","status":"publish","type":"page","link":"https:\/\/www.1tool.com\/fr\/modules\/organisation-et-service\/billets-de-support\/","title":{"rendered":"Billets de support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"78496\" class=\"elementor elementor-78496 elementor-48133\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6a10a7a elementor-section-boxed elementor-section-height-default elementor-section-height-default shadepro-adv-gradient-no shadepro-sticky-no\" data-id=\"6a10a7a\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shadepro_sticky&quot;:&quot;no&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-752cff9\" data-id=\"752cff9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c62393b animated-slow elementor-absolute elementor-widget__width-auto shadepro-sticky-no elementor-invisible elementor-widget elementor-widget-image\" data-id=\"c62393b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;bounceIn&quot;,&quot;_position&quot;:&quot;absolute&quot;,&quot;shadepro_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"108\" height=\"108\" src=\"https:\/\/www.1tool.com\/wp-content\/uploads\/2020\/12\/hero-shape-2.png\" class=\"attachment-large size-large wp-image-78352\" alt=\"\" srcset=\"https:\/\/www.1tool.com\/wp-content\/uploads\/2020\/12\/hero-shape-2.png 108w, https:\/\/www.1tool.com\/wp-content\/uploads\/2020\/12\/hero-shape-2-100x100.png 100w\" sizes=\"(max-width: 108px) 100vw, 108px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fe6cfe9 elementor-absolute elementor-widget__width-auto shadepro-sticky-no elementor-invisible elementor-widget elementor-widget-image\" data-id=\"fe6cfe9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;tada&quot;,&quot;_position&quot;:&quot;absolute&quot;,&quot;shadepro_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"142\" height=\"143\" src=\"https:\/\/www.1tool.com\/wp-content\/uploads\/2020\/12\/shap-1.png\" class=\"attachment-large size-large wp-image-78353\" alt=\"\" srcset=\"https:\/\/www.1tool.com\/wp-content\/uploads\/2020\/12\/shap-1.png 142w, https:\/\/www.1tool.com\/wp-content\/uploads\/2020\/12\/shap-1-100x100.png 100w\" sizes=\"(max-width: 142px) 100vw, 142px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-d627edd elementor-section-boxed elementor-section-height-default elementor-section-height-default shadepro-adv-gradient-no shadepro-sticky-no\" data-id=\"d627edd\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;shadepro_sticky&quot;:&quot;no&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-6b05388\" data-id=\"6b05388\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7ad6bb8 shadepro-sticky-no elementor-widget elementor-widget-heading\" data-id=\"7ad6bb8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;shadepro_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Billets de support<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-51f66c8 elementor-section-boxed elementor-section-height-default elementor-section-height-default shadepro-adv-gradient-no shadepro-sticky-no\" data-id=\"51f66c8\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;shadepro_sticky&quot;:&quot;no&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-4122fad\" data-id=\"4122fad\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f34855c shadepro-sticky-no elementor-widget elementor-widget-text-editor\" data-id=\"f34855c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;shadepro_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>1Tool est l\u00e0 pour vous, pour que vous le soyez pour vos clients.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-6aa989b elementor-section-boxed elementor-section-height-default elementor-section-height-default shadepro-adv-gradient-no shadepro-sticky-no\" data-id=\"6aa989b\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;shadepro_sticky&quot;:&quot;no&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-f60e32d\" data-id=\"f60e32d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c154aeb shadepro-sticky-no elementor-invisible elementor-widget elementor-widget-image\" data-id=\"c154aeb\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;shadepro_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"2218\" height=\"1198\" src=\"https:\/\/www.1tool.com\/wp-content\/uploads\/2023\/11\/Gruppe-1406.png\" class=\"attachment-full size-full wp-image-78507\" alt=\"\" srcset=\"https:\/\/www.1tool.com\/wp-content\/uploads\/2023\/11\/Gruppe-1406.png 2218w, https:\/\/www.1tool.com\/wp-content\/uploads\/2023\/11\/Gruppe-1406-300x162.png 300w, https:\/\/www.1tool.com\/wp-content\/uploads\/2023\/11\/Gruppe-1406-1024x553.png 1024w, https:\/\/www.1tool.com\/wp-content\/uploads\/2023\/11\/Gruppe-1406-768x415.png 768w, https:\/\/www.1tool.com\/wp-content\/uploads\/2023\/11\/Gruppe-1406-1536x830.png 1536w, https:\/\/www.1tool.com\/wp-content\/uploads\/2023\/11\/Gruppe-1406-2048x1106.png 2048w\" sizes=\"(max-width: 2218px) 100vw, 2218px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bcc4f31 elementor-section-boxed elementor-section-height-default elementor-section-height-default shadepro-adv-gradient-no shadepro-sticky-no\" data-id=\"bcc4f31\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shadepro_sticky&quot;:&quot;no&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-ce3bbf9\" data-id=\"ce3bbf9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a16527a shadepro-sticky-no elementor-widget elementor-widget-text-editor\" data-id=\"a16527a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;shadepro_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><strong>En r\u00e9pondant personnellement et en temps voulu, vous offrez \u00e0 vos clients le service qu&#8217;ils attendent. Et avec nous, vous avez tout ce qu&#8217;il vous faut. Au sein d&#8217;une plate-forme de service centralis\u00e9e, vous enregistrez les nouvelles demandes, attribuez des tickets aux responsables du support, communiquez avec vos clients et rendez votre service client plus efficace que jamais.  <\/strong><\/h4>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-f8e17b2\" data-id=\"f8e17b2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-07b4392 content-align-center animated-fast shadepro-sticky-no elementor-invisible elementor-widget elementor-widget-shadepro-pricing-box\" data-id=\"07b4392\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;shadepro_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"shadepro-pricing-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"shadepro-pricing-area center\">\n\t\t\t<div class=\"shadepro-pricing-item pricing-box-not-loop \">\n\t\t\t\t<h3 class=\"shadepro-pricing-title\">Billets<\/h3>\n\t\t\t\t\t\t\t\t<div class=\"shadepro-price-wrap\">\n\t\t\t\t\t<h4 class=\"shadepro-price\">\n\t\t\t\t\t\t<span class=\"price-currency\"><\/span><span class=\"shadepro-pricing-duration\"><\/span>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<ul class=\"shadepro-pricing-features\">\n\t\t\t\t\t\t\t\t\t\t\t\t<h4 class=\"class-feature-list is-disable-\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>Einfacher Support & Service\t\t\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t\t\t\t\t\t\t\t<h4 class=\"class-feature-list is-disable-\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>Direkte Kundenkommunikation\t\t\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t\t\t\t\t\t\t\t<h4 class=\"class-feature-list is-disable-\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>Priorit\u00e4ten & Fortschritte\t\t\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t\t\t\t\t\t\t\t<h4 class=\"class-feature-list is-disable-\">\n\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>Zust\u00e4ndige Personen\t\t\t\t\t\t\t<\/h4>\n\n\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t<div class=\"shadepro-btn-wrapper\">\n\t\t\t\t\t<a class=\"shadepro-btn btn-type-boxed  elementor-animation-float\" href=\"\"  >\n\t\t\t\t\t\t\t\t\t\t\t\t \n\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-57f71ee elementor-section-boxed elementor-section-height-default elementor-section-height-default shadepro-adv-gradient-no shadepro-sticky-no\" data-id=\"57f71ee\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shadepro_sticky&quot;:&quot;no&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-0e8776d\" data-id=\"0e8776d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1163ea9 shadepro-sticky-no elementor-widget elementor-widget-heading\" data-id=\"1163ea9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;shadepro_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Logiciel de support<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0cf2d82 shadepro-sticky-no elementor-widget elementor-widget-heading\" data-id=\"0cf2d82\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;shadepro_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Vous permet de consacrer plus de temps \u00e0 vos clients\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d64e9d9 shadepro-sticky-no elementor-widget elementor-widget-text-editor\" data-id=\"d64e9d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;shadepro_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Suivez, hi\u00e9rarchisez et r\u00e9solvez les probl\u00e8mes de vos clients en toute simplicit\u00e9. En effet, notre logiciel de ticket de support regroupe toutes les demandes en un seul endroit. <\/p><p>En appuyant sur un bouton, vous obtenez un aper\u00e7u complet du nombre de tickets ouverts par client, vous pouvez prendre des mesures suppl\u00e9mentaires rapidement et de mani\u00e8re cibl\u00e9e et vous assurez une meilleure productivit\u00e9 gr\u00e2ce \u00e0 une vue \u00e0 360\u00b0 de vos clients.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-16f4e79\" data-id=\"16f4e79\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-356c7de shadepro-sticky-no elementor-invisible elementor-widget elementor-widget-image\" data-id=\"356c7de\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;shadepro_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"819\" height=\"849\" src=\"https:\/\/www.1tool.com\/wp-content\/uploads\/2022\/03\/Ticket-U\u0308bersicht_DE.png\" class=\"attachment-full size-full wp-image-78501\" alt=\"Aper\u00e7u des billets_FR\" srcset=\"https:\/\/www.1tool.com\/wp-content\/uploads\/2022\/03\/Ticket-U\u0308bersicht_DE.png 819w, https:\/\/www.1tool.com\/wp-content\/uploads\/2022\/03\/Ticket-U\u0308bersicht_DE-289x300.png 289w, https:\/\/www.1tool.com\/wp-content\/uploads\/2022\/03\/Ticket-U\u0308bersicht_DE-768x796.png 768w, https:\/\/www.1tool.com\/wp-content\/uploads\/2022\/03\/Ticket-U\u0308bersicht_DE-492x510.png 492w\" sizes=\"(max-width: 819px) 100vw, 819px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-153499f elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default shadepro-adv-gradient-no shadepro-sticky-no\" data-id=\"153499f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shadepro_sticky&quot;:&quot;no&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-322944f\" data-id=\"322944f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-835f714 shadepro-sticky-no elementor-invisible elementor-widget elementor-widget-image\" data-id=\"835f714\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;shadepro_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"813\" height=\"912\" src=\"https:\/\/www.1tool.com\/wp-content\/uploads\/2022\/03\/Neues-Ticket-erstellen_DE-1.png\" class=\"attachment-full size-full wp-image-78502\" alt=\"\" srcset=\"https:\/\/www.1tool.com\/wp-content\/uploads\/2022\/03\/Neues-Ticket-erstellen_DE-1.png 813w, https:\/\/www.1tool.com\/wp-content\/uploads\/2022\/03\/Neues-Ticket-erstellen_DE-1-267x300.png 267w, https:\/\/www.1tool.com\/wp-content\/uploads\/2022\/03\/Neues-Ticket-erstellen_DE-1-768x862.png 768w, https:\/\/www.1tool.com\/wp-content\/uploads\/2022\/03\/Neues-Ticket-erstellen_DE-1-492x552.png 492w\" sizes=\"(max-width: 813px) 100vw, 813px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-25ff7f2\" data-id=\"25ff7f2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3533d12 shadepro-sticky-no elementor-widget elementor-widget-heading\" data-id=\"3533d12\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;shadepro_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Meilleur service client<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9df2db1 shadepro-sticky-no elementor-widget elementor-widget-heading\" data-id=\"9df2db1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;shadepro_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Une meilleure collaboration. Pour de meilleures solutions. <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c5742ad shadepro-sticky-no elementor-widget elementor-widget-text-editor\" data-id=\"c5742ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;shadepro_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Pour nous, un service client de qualit\u00e9 commence par un dialogue. Et c&#8217;est pourquoi vous \u00eates toujours connect\u00e9 \u00e0 vos clients via notre plate-forme de services. <\/p><p>Vos clients peuvent cr\u00e9er eux-m\u00eames de nouveaux tickets d&#8217;assistance via la plate-forme et, pendant que vous travaillez en arri\u00e8re-plan avec votre \u00e9quipe pour trouver une solution, vos clients suivent chaque progr\u00e8s, m\u00eame minime. Ils partagent des documents et communiquent directement via notre syst\u00e8me de tickets. Vous verrez, vos clients seront ravis.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f4997d6 elementor-section-boxed elementor-section-height-default elementor-section-height-default shadepro-adv-gradient-no shadepro-sticky-no\" data-id=\"f4997d6\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shadepro_sticky&quot;:&quot;no&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3c162fd\" data-id=\"3c162fd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-5b4fbf2 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default shadepro-adv-gradient-no shadepro-sticky-no\" data-id=\"5b4fbf2\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shadepro_sticky&quot;:&quot;no&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-67002a0\" data-id=\"67002a0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7ee4c88 shadepro-sticky-no elementor-widget elementor-widget-heading\" data-id=\"7ee4c88\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;shadepro_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Des clients heureux, des employ\u00e9s heureux. En effet, gr\u00e2ce \u00e0 notre logiciel de support, vous ne r\u00e9duisez pas seulement le temps d'attente de vos clients, vous all\u00e9gez la charge de travail de votre personnel de service, vous r\u00e9duisez les co\u00fbts et vous am\u00e9liorez la collaboration de toute l'\u00e9quipe. <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2c9c40a elementor-section-boxed elementor-section-height-default elementor-section-height-default shadepro-adv-gradient-no shadepro-sticky-no\" data-id=\"2c9c40a\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shadepro_sticky&quot;:&quot;no&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-822dbba\" data-id=\"822dbba\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b7d0883 shadepro-sticky-no elementor-widget elementor-widget-heading\" data-id=\"b7d0883\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;shadepro_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Syst\u00e8me de tickets de support<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e98b77 shadepro-sticky-no elementor-widget elementor-widget-heading\" data-id=\"8e98b77\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;shadepro_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pour r\u00e9soudre tous les probl\u00e8mes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e64c3fb shadepro-sticky-no elementor-widget elementor-widget-text-editor\" data-id=\"e64c3fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;shadepro_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Quel que soit le type de pr\u00e9occupation, notre logiciel de support avanc\u00e9 et intelligent vous permet de fournir les meilleures performances pour chaque demande, probl\u00e8me ou plainte.<\/p><p>Et pour vous permettre d&#8217;atteindre plus rapidement votre objectif, vous pouvez facilement relier votre syst\u00e8me de tickets aux autres modules de notre logiciel. En effet, vous n&#8217;\u00eates qu&#8217;\u00e0 quelques clics de transformer une demande en offre, d&#8217;enregistrer votre temps d&#8217;assistance ou de facturer les activit\u00e9s effectu\u00e9es. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-98b95fe\" data-id=\"98b95fe\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c8a54b6 shadepro-sticky-no elementor-invisible elementor-widget elementor-widget-image\" data-id=\"c8a54b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;shadepro_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"837\" height=\"926\" src=\"https:\/\/www.1tool.com\/wp-content\/uploads\/2022\/03\/Ticket-Zeiterfassung_DE.png\" class=\"attachment-full size-full wp-image-78505\" alt=\"Saisie des temps de tickets_FR\" srcset=\"https:\/\/www.1tool.com\/wp-content\/uploads\/2022\/03\/Ticket-Zeiterfassung_DE.png 837w, https:\/\/www.1tool.com\/wp-content\/uploads\/2022\/03\/Ticket-Zeiterfassung_DE-271x300.png 271w, https:\/\/www.1tool.com\/wp-content\/uploads\/2022\/03\/Ticket-Zeiterfassung_DE-768x850.png 768w, https:\/\/www.1tool.com\/wp-content\/uploads\/2022\/03\/Ticket-Zeiterfassung_DE-492x544.png 492w\" sizes=\"(max-width: 837px) 100vw, 837px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-492322f elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default shadepro-adv-gradient-no shadepro-sticky-no\" data-id=\"492322f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shadepro_sticky&quot;:&quot;no&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1c1e4e6\" data-id=\"1c1e4e6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6f7b7a7 shadepro-sticky-no elementor-invisible elementor-widget elementor-widget-image\" data-id=\"6f7b7a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;shadepro_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"812\" height=\"803\" src=\"https:\/\/www.1tool.com\/wp-content\/uploads\/2022\/03\/Ticket-Wikilo\u0308sung_DE.png\" class=\"attachment-full size-full wp-image-78506\" alt=\"\" srcset=\"https:\/\/www.1tool.com\/wp-content\/uploads\/2022\/03\/Ticket-Wikilo\u0308sung_DE.png 812w, https:\/\/www.1tool.com\/wp-content\/uploads\/2022\/03\/Ticket-Wikilo\u0308sung_DE-300x297.png 300w, https:\/\/www.1tool.com\/wp-content\/uploads\/2022\/03\/Ticket-Wikilo\u0308sung_DE-768x759.png 768w, https:\/\/www.1tool.com\/wp-content\/uploads\/2022\/03\/Ticket-Wikilo\u0308sung_DE-492x487.png 492w, https:\/\/www.1tool.com\/wp-content\/uploads\/2022\/03\/Ticket-Wikilo\u0308sung_DE-100x100.png 100w\" sizes=\"(max-width: 812px) 100vw, 812px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-d84c855\" data-id=\"d84c855\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-091ce37 shadepro-sticky-no elementor-widget elementor-widget-heading\" data-id=\"091ce37\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;shadepro_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Traiter les demandes des clients<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-25b97de shadepro-sticky-no elementor-widget elementor-widget-heading\" data-id=\"25b97de\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;shadepro_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Toujours une solution \u00e0 port\u00e9e de main<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d8a606 shadepro-sticky-no elementor-widget elementor-widget-text-editor\" data-id=\"1d8a606\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;shadepro_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Notre logiciel de support vous permet, ainsi qu&#8217;\u00e0 votre personnel de service, de fournir plus rapidement la bonne r\u00e9ponse. Gr\u00e2ce \u00e0 une documentation compl\u00e8te via les commentaires sur les tickets ou la saisie de solutions via notre wiki, vous avez d\u00e9j\u00e0 r\u00e9solu le probl\u00e8me avant qu&#8217;il ne devienne un probl\u00e8me. <\/p><p>Toute votre \u00e9quipe travaille mieux ensemble et peut traiter les demandes r\u00e9currentes en un rien de temps. Ce professionnalisme incroyable rend votre service imbattable. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-914208b elementor-section-boxed elementor-section-height-default elementor-section-height-default shadepro-adv-gradient-no shadepro-sticky-no\" data-id=\"914208b\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shadepro_sticky&quot;:&quot;no&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6254fbb\" data-id=\"6254fbb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0a366ff shadepro-sticky-no elementor-widget elementor-widget-heading\" data-id=\"0a366ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;shadepro_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Avantages<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-e0efa31\" data-id=\"e0efa31\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f510463 shadepro-sticky-no elementor-widget elementor-widget-text-editor\" data-id=\"f510463\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;shadepro_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>1Tool vous permet de g\u00e9rer avec succ\u00e8s les demandes de support et les services. D\u00e9couvrez toutes les fonctionnalit\u00e9s cl\u00e9s et les avantages. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2a88e15 elementor-section-boxed elementor-section-height-default elementor-section-height-default shadepro-adv-gradient-no shadepro-sticky-no\" data-id=\"2a88e15\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shadepro_sticky&quot;:&quot;no&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ad71a5e\" data-id=\"ad71a5e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-8d0fa61 elementor-section-boxed elementor-section-height-default elementor-section-height-default shadepro-adv-gradient-no shadepro-sticky-no\" data-id=\"8d0fa61\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;shadepro_sticky&quot;:&quot;no&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-5b3ff6f\" data-id=\"5b3ff6f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-c849fa3\" data-id=\"c849fa3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-988b4e1 shadepro-sticky-no elementor-widget elementor-widget-heading\" data-id=\"988b4e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;shadepro_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4x<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-49db643\" data-id=\"49db643\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ab047af shadepro-sticky-no elementor-widget elementor-widget-heading\" data-id=\"ab047af\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;shadepro_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">une r\u00e9ponse plus rapide aux demandes des clients<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-eb78c01 elementor-section-boxed elementor-section-height-default elementor-section-height-default shadepro-adv-gradient-no shadepro-sticky-no\" data-id=\"eb78c01\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;shadepro_sticky&quot;:&quot;no&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-af53737\" data-id=\"af53737\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-63f9030 elementor-icon-list--layout-traditional elementor-list-item-link-full_width shadepro-sticky-no elementor-widget elementor-widget-icon-list\" data-id=\"63f9030\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;shadepro_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Meilleure satisfaction des clients<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">R\u00e9duction du temps et des ressources n\u00e9cessaires<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Un service client efficace<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Documentation structur\u00e9e des demandes des clients<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-b6ee78f\" data-id=\"b6ee78f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0c95ebb shadepro-sticky-no elementor-invisible elementor-widget elementor-widget-image\" data-id=\"0c95ebb\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;shadepro_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"541\" height=\"360\" src=\"https:\/\/www.1tool.com\/wp-content\/uploads\/2022\/03\/RZ-Vorteile-Illu.png\" class=\"attachment-full size-full wp-image-78351\" alt=\"Avantages RZ-Illu\" srcset=\"https:\/\/www.1tool.com\/wp-content\/uploads\/2022\/03\/RZ-Vorteile-Illu.png 541w, https:\/\/www.1tool.com\/wp-content\/uploads\/2022\/03\/RZ-Vorteile-Illu-300x200.png 300w, https:\/\/www.1tool.com\/wp-content\/uploads\/2022\/03\/RZ-Vorteile-Illu-492x327.png 492w\" sizes=\"(max-width: 541px) 100vw, 541px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-0077f97 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default shadepro-adv-gradient-no shadepro-sticky-no\" data-id=\"0077f97\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;,&quot;shadepro_sticky&quot;:&quot;no&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-f0008bf\" data-id=\"f0008bf\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-608d912 shadepro-sticky-no elementor-widget elementor-widget-heading\" data-id=\"608d912\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;shadepro_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cr\u00e9ez avec nous un tout nouveau type de service client<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-64bbc5e shadepro-sticky-no elementor-widget elementor-widget-text-editor\" data-id=\"64bbc5e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;shadepro_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>D\u00e9couvrez notre module de tickets de support et constatez par vous-m\u00eame les fonctionnalit\u00e9s compl\u00e8tes de notre logiciel.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e72d05 elementor-widget__width-auto shadepro-sticky-no elementor-widget elementor-widget-shadepro-btn\" data-id=\"2e72d05\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;shadepro_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"shadepro-btn.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"shadepro-btn-wrapper enable-icon-box-no\">\n                            <a class=\"shadepro-btn btn-type-inline elementor-animation-\" href=\"https:\/\/www.1tool.com\/preise\/\"  >\n            \n                    \n                    Voir les prix\n                                            <span class=\"icon-after btn-icon\"><i aria-hidden=\"true\" class=\"fas fa-arrow-right\"><\/i><\/span>\n                                                        <\/a>\n                <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a28fcfd elementor-widget__width-auto shadepro-sticky-no elementor-widget elementor-widget-shadepro-btn\" data-id=\"a28fcfd\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;shadepro_sticky&quot;:&quot;no&quot;}\" data-widget_type=\"shadepro-btn.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"shadepro-btn-wrapper enable-icon-box-no\">\n                            <a class=\"shadepro-btn btn-type-inline elementor-animation-\" href=\"https:\/\/demo.1tool.com\/\"  >\n            \n                    \n                    Essayer gratuitement\n                                            <span class=\"icon-after btn-icon\"><i aria-hidden=\"true\" class=\"fas fa-arrow-right\"><\/i><\/span>\n                                                        <\/a>\n                <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Billets de support 1Tool est l\u00e0 pour vous, pour que vous le soyez pour vos clients. En r\u00e9pondant personnellement et en temps voulu, vous offrez \u00e0 vos clients le service qu&#8217;ils attendent. Et avec nous, vous avez tout ce qu&#8217;il vous faut. Au sein d&#8217;une plate-forme de service centralis\u00e9e, vous enregistrez les nouvelles demandes, attribuez [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":80213,"menu_order":28,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-78496","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Billets de support - 1Tool<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.1tool.com\/fr\/modules\/organisation-et-service\/billets-de-support\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Billets de support - 1Tool\" \/>\n<meta property=\"og:description\" content=\"Billets de support 1Tool est l\u00e0 pour vous, pour que vous le soyez pour vos clients. 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