{"id":73739,"date":"2022-03-28T13:35:59","date_gmt":"2022-03-28T11:35:59","guid":{"rendered":"https:\/\/www.1tool.com\/upravljanje-klicev\/"},"modified":"2026-04-30T16:47:16","modified_gmt":"2026-04-30T14:47:16","slug":"upravljanje-klicev","status":"publish","type":"page","link":"https:\/\/www.1tool.com\/sl\/moduli\/trzenje-in-prodaja\/upravljanje-stikov\/funkcije\/upravljanje-klicev\/","title":{"rendered":"Upravljanje klicev"},"content":{"rendered":"\t\t
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U\u010dinkovito upravljanje klicev<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Optimizirajte svoje klice z lahkoto: s programsko opremo za upravljanje klicev 1Tool!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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1Tool Demo Version<\/h4>\n\t\t\t\t\t

Jetzt unverbindlich testen<\/p><\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/a>\n\t\t\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Kostenloses Beratungsgespr\u00e4ch<\/h4>\n\t\t\t\t\t

Jetzt Kontakt aufnehmen<\/p><\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<\/a>\n\t\t\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Snemanje in inteligentno upravljanje klicev. Z orodjem 1Tool. <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Dobrodo\u0161li v prihodnosti upravljanja klicev! Na\u0161a napredna programska oprema za upravljanje klicev revolucionarno spreminja na\u010din, kako podjetja upravljajo telefonske klice. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Z enotno re\u0161itvijo vam ponujamo u\u010dinkovito usmerjanje klicev, celovite funkcije analize in brezhibno integracijo – za nemoteno in profesionalno storitev za stranke. Pripravite se, da boste svoje klice dvignili na vi\u0161jo raven in optimizirali potek dela v svojem podjetju. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Zadovoljne stranke.
Odli\u010dno organizirani klici.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Dobra storitev za stranke je klju\u010d do visokega zadovoljstva in zvestobe strank.<\/p>

Z upravljanjem klicev 1Tool lahko sistemati\u010dno upravljate klice, zmanj\u0161ate \u010dakalne dobe in zagotovite, da so stranke vedno povezane s pravo kontaktno osebo. To izbolj\u0161a izku\u0161njo strank in ustvari pozitivno podobo va\u0161ega podjetja. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Testiranje je zdaj brezpla\u010dno<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Nov na\u010din za pove\u010danje u\u010dinkovitosti.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Na\u0161e upravljanje klicev optimizira postopek sprejemanja klicev in njihovega posredovanja na naslov
. Klici se lahko samodejno preusmerijo na prave zaposlene ali oddelke, kar omogo\u010da hitrej\u0161i odziv in nemoteno delo s strankami. S tem se odpravi potreba po ro\u010dnem preusmerjanju klicev, kar prihrani \u010das in zmanj\u0161a \u0161tevilo \u010dlove\u0161kih napak. <\/span><\/p>

Funkcija podrobne analize omogo\u010da vpogled v dejavnost in uspe\u0161nost klicev. Analizirate lahko informacije, kot so \u0161tevilo klicev, trajanje, povpre\u010dni \u010dakalni \u010das in \u0161e veliko ve\u010d. Ti podatki so dragoceni za prepoznavanje vzorcev, ugotavljanje ozkih grl in u\u010dinkovito na\u010drtovanje virov. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Testiranje je zdaj brezpla\u010dno<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\tBele\u017eenje klicev<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Odli\u010dno. Brezhibno. <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Z orodjem 1Tool za upravljanje klicev lahko na enem mestu zberete vse pomembne informacije o klicu ali stranki in omogo\u010dite u\u010dinkovitej\u0161i potek dela.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Bodite prilagodljivi - eno orodje za vse situacije.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Z upravljanjem klicev 1Tool lahko telefonski sistem preprosto prilagodite potrebam svojega podjetja.<\/p>

\u010ce rastete, odpirate nove lokacije ali vzpostavljate oddaljene delovne postaje, lahko programsko opremo preprosto raz\u0161irite, da bo ustrezala va\u0161im potrebam. Zagotavlja prilagodljivost, ki jo potrebujete, da lahko sledite spreminjajo\u010dim se zahtevam. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Testiranje je zdaj brezpla\u010dno<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Upravljanje klicev v ekipi.\nSmart. U\u010dinkovito. Usklajeno. <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\u010clani ekipe lahko la\u017eje sodelujejo, saj lahko hitreje in enostavneje sprejemajo klice, ki ustrezajo njihovi specializaciji ali podro\u010dju odgovornosti. Programska oprema omogo\u010da tudi nemoteno sodelovanje, saj centralizira funkcije, kot so opombe, zgodovina klicev in informacije o strankah, ter jih naredi dostopne celotni ekipi. <\/p>

To olaj\u0161a izmenjavo informacij in omogo\u010da \u010dlanom ekipe, da delajo bolj informirano in usklajeno, kar na koncu privede do bolj\u0161e u\u010dinkovitosti ekipe.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Testiranje je zdaj brezpla\u010dno<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\u0160e danes za\u010dnite z upravljanjem klicev!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Odkrijte prednosti na\u0161ega sistema za upravljanje klicev 1Tool in se prepri\u010dajte
o funkcijah na\u0161e programske opreme.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n \n \n \n Preise ansehen\n <\/i><\/span>\n <\/a>\n <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n \n \n \n Brezpla\u010dno preizkusite\n <\/i><\/span>\n <\/a>\n <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Programska oprema za upravljanje klicev<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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1Tool za upravljanje klicev podpira profesionalno obdelavo in nadzor dohodnih in odhodnih klicev.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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U\u010dinkovita komunikacija v podjetju s pomo\u010djo programske opreme za upravljanje klicev<\/h3>\n

1Tool je profesionalna programska oprema za upravljanje klicev za samodejno snemanje in spremljanje telefonije in komunikacije v podjetju. Programska oprema CRM za uspe\u0161no upravljanje klicev omogo\u010da enostavno povezovanje klicev z vsakodnevnimi nalogami in strankami. Poleg preglednega seznama telefonskih klicev v dnevniku klicev lahko neposredno med pogovorom s strankami, dobavitelji in partnerji shranjujete pomembne opombe o stikih, projektih itd. To pomeni, da se pomembne informacije ne izgubijo ve\u010d<\/x>, sodelavci pa imajo koristi tudi od a\u017eurnih podatkov in na\u010drtovanih ukrepov. <\/p>\n

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Profesionalno upravljanje klicev za celovit CRM<\/h3>\n

Upravitelj klicev 1Tool vam pomaga pri uspe\u0161nem upravljanju odnosov s strankami. Zgodovino klicev s strankami lahko jasno dokumentirate v zgodovini – to ne le izbolj\u0161a oskrbo strank, temve\u010d tudi znatno poenostavi sodelovanje v podjetju zaradi lokacijsko in \u010dasovno neodvisnega dostopa do ustreznih podatkov. Osrednja zbirka podatkov na\u0161e programske opreme za upravljanje klicev vam omogo\u010da hitrej\u0161e in bolj ciljno usmerjeno odzivanje na poizvedbe. \u010ce se za zaposlene pojavijo dodatne dejavnosti in naloge, jih lahko ustvarite in dodelite tudi neposredno v programski opremi za profesionalno upravljanje klicev.  <\/p>\n

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1Funkcije upravitelja klicev<\/h4>\n
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  • Pregleden seznam dohodnih in odhodnih klicev<\/li>\n
  • shranjevanje telefonskih zapiskov o projektih, stikih itd.<\/li>\n
  • Samodejno obve\u0161\u010danje o shranjenih telefonskih opombah<\/li>\n
  • Oblikovanje nalog in dodelitev odgovornim zaposlenim<\/li>\n
  • bele\u017eenje \u010dasa za natan\u010dno zara\u010dunavanje<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

    U\u010dinkovito upravljanje klicev Optimizirajte svoje klice z lahkoto: s programsko opremo za upravljanje klicev 1Tool! 1Tool Demo Version Jetzt unverbindlich testen Kostenloses Beratungsgespr\u00e4ch Jetzt Kontakt aufnehmen Snemanje in inteligentno upravljanje klicev. Z orodjem 1Tool. Dobrodo\u0161li v prihodnosti upravljanja klicev! Na\u0161a napredna programska oprema za upravljanje klicev revolucionarno spreminja na\u010din, kako podjetja upravljajo telefonske klice. Z […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":73792,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-73739","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nUpravljanje klicev - 1Tool<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.1tool.com\/sl\/moduli\/trzenje-in-prodaja\/upravljanje-stikov\/funkcije\/upravljanje-klicev\/\" \/>\n<meta property=\"og:locale\" content=\"sl_SI\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Upravljanje klicev - 1Tool\" \/>\n<meta property=\"og:description\" content=\"U\u010dinkovito upravljanje klicev Optimizirajte svoje klice z lahkoto: s programsko opremo za upravljanje klicev 1Tool! 1Tool Demo Version Jetzt unverbindlich testen Kostenloses Beratungsgespr\u00e4ch Jetzt Kontakt aufnehmen Snemanje in inteligentno upravljanje klicev. Z orodjem 1Tool. Dobrodo\u0161li v prihodnosti upravljanja klicev! Na\u0161a napredna programska oprema za upravljanje klicev revolucionarno spreminja na\u010din, kako podjetja upravljajo telefonske klice. 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