Your permissions, your tenant
The AI acts as the signed-in user – with exactly their permissions, only in their tenant. Restricted folders stay restricted.
AI integration · MCP server
Ask your AI – it works right inside 1Tool
Connect Claude or ChatGPT to 1Tool. Your AI reads contacts, tickets, projects and invoices and, if you allow it, creates tasks itself – always with your own permissions.
What is behind it
A dedicated MCP server for 1Tool
MCP (Model Context Protocol) is the open standard AI assistants use to reach other software. 1Tool ships its own MCP server: your AI gets access to the whole 1Tool API, signed in as you.
- Contacts, tasks and tickets, projects, quotes, invoices and files
- Reading everything you are allowed to see in 1Tool
- Creating, changing, commenting and attaching files – only if you allow it
- The AI finds its own way: it knows the API and your company’s rules
Examples
What you can ask your AI
You write in your own words. The AI finds the right data in 1Tool and answers – or acts, if you granted write access.
„Summarise all open tickets of Seeblick Hotelbetriebe.“
„Which projects are over their planned budget?“
„How much revenue did we make with existing customers this quarter?“
„Read the invoice PDF and tell me whether the items match the quote.“
„Create a contact and an opportunity for the new prospect.“
„Comment on the ticket that the technician comes on Thursday.“
Setup
Connected in four steps
- 1
Copy the address
In 1Tool under Settings › General › MCP you find your connector address.
- 2
Paste it into your AI
Add it in Claude or ChatGPT as a custom connector. For Claude Code and Codex the ready-made command is right next to it.
- 3
Sign in to 1Tool
A browser window opens and you sign in with your 1Tool account. No API key, no tenant ID.
- 4
Choose access
“Read only” or “Full access” – and go.
Works withClaude (web, desktop, app)Claude CodeChatGPTCodex
Security
Your AI only sees what you may see
The connector gives the AI no special rights. Every access passes the same checks as in 1Tool itself.
Read only or full access
With “Read only” the tools for changes do not exist. Create, change and delete are separate, so your AI can ask you to confirm each step.
Secrets stay secret
Passwords, tokens, API keys and IBANs are masked before the AI sees them.
Standard sign-in
OAuth 2.1 with PKCE. The access token lasts one hour and is never passed to the language model. If a user is deactivated, 1Tool refuses every request.
Company knowledge
Teach the AI how your company works
Administrators record under Settings › MCP how your company works – the AI reads it on every connection.
- Guidelines, e.g. “Complaints are tasks with the category Service”
- Ready-made prompts with input fields that every employee can start in their AI
- “Prepare for AI” rewrites your note precisely and checks it against the real API
Built in
AI assistants right inside 1Tool
Independent of the connector, assistants in 1Tool take routine work off your hands.
Receipt assistant
Reads incoming invoices: supplier, items, amounts.
Booking suggestion
Suggests the right account for bank transactions.
Catalogue assistant
Turns price lists (PDF or Excel) into products.
Application assistant
Reads CVs into the applicant record.
Ticket assignment
Suggests who should handle a ticket.
Translation
Translates comments, reports and documents at the push of a button.
The built-in assistants run on your tenant’s own AI key, with a monthly limit you set.
Frequently asked questions
Which AI can I connect to 1Tool?
Claude (web, desktop, app and Claude Code), ChatGPT and Codex. You add 1Tool there as a custom connector.
Does the AI see all my company’s data?
No. The AI acts as the signed-in user and sees exactly what that user may see in 1Tool – only in their tenant.
Can the AI change or delete data?
Only if you choose “Full access” when connecting. With “Read only” the tools for changes are not available at all.
Does the connector use AI credit at 1Tool?
No. The language model runs in your own Claude or ChatGPT subscription; 1Tool only provides the data.
Where is my data processed?
1Tool itself runs in Austria. What you ask your AI is processed by your AI provider – as with any other use of Claude or ChatGPT.
What happens when an employee leaves?
As soon as their 1Tool user is deactivated, the connector refuses every request. An access token only lasts one hour anyway.
We show you 1Tool with AI on your own processes
Thirty minutes on screen – with your questions, not a slide deck.