HEROSAN healthcare GmbH from Neutillmitsch in Styria develops and sells health and wellness products for people and animals – from natural pet food based on insect and mushroom protein to CBD products for animals and dietary supplements produced regionally in Austria. A company with its own product development, direct customer contact and webshop sales needs a system that holds all of these areas together – and that is exactly why HEROSAN relies on 1Tool.
One end-to-end process instead of isolated solutions
At HEROSAN, 1Tool covers the entire commercial workflow: customer management, quotes, delivery notes, inventory management, invoicing and the company's own webshop all run in one system. For businesses with in-house product development and several sales channels (direct sales, webshop, specialist retail), this makes a decisive difference compared with a collection of individual tools that would first have to be laboriously connected.
Why this matters especially for manufacturers of health and wellness products
Companies that develop their own products and sell both through a webshop and in direct customer contact need a seamless link between orders, stock levels and invoicing. A quote that turns into a delivery note and an invoice without switching systems not only saves administrative time but also reduces errors in stock and billing – which is particularly important for products with a limited shelf life or batch tracking, as is common for dietary supplements and pet food.
From quote to webshop sale in one system
- Central customer management for direct customers, specialist retailers and webshop buyers
- Quotes that are processed directly into delivery notes and invoices
- Inventory management that keeps stock levels up to date across all sales channels
- An in-house webshop connected directly to the same product and customer database
Frequently asked questions
Is 1Tool also suitable for manufacturers with their own webshop?
Yes – as at HEROSAN, the webshop can be connected directly to the same customer and product database as quotes, delivery notes and invoices.
How does an end-to-end system help with inventory management?
Orders from the webshop, direct sales and specialist retail update the same stock level instead of having to be maintained separately in different systems.
Does this also make sense for smaller manufacturing companies?
Yes – companies with their own product development in particular benefit early on from not managing customers, sales and stock in several separate tools.
Do you develop your own products and are looking for one system for sales, warehousing and accounting? Talk to us about your specific requirements.
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