Knowledge management

The 1Tool Wiki module contains central functionalities for managing articles, collections and contacts, i.e. everything you need for perfect knowledge management. The content of pages can be easily changed, new pages can be created and links can be set between pages. The version history, which keeps all versions of a text available, is also available. The user-friendliness of the solution increases the willingness of employees to use the wiki for their daily work and lowers barriers to knowledge transfer, both when joining a company and when familiarizing themselves with new areas of responsibility.

With the 1Tool Wiki software, you are able to use knowledge in a targeted manner within the company and make it transparent and easily accessible for your employees across departments and throughout the company. In addition to the enormous savings potential when searching for important documents, information and data, you and your employees benefit from significantly shorter communication channels. You can also use assignments and authorizations to easily ensure that all necessary employees, departments, etc. have access to relevant resources for solving customer problems and queries. You can also use assignments and authorizations to easily ensure that all necessary employees, departments, etc. have access to the relevant resources for solving customer problems and inquiries.

With just a few clicks, the 1Tool knowledge database is ready for the storage of any information, such as guidelines, checklists, instructions and much more. You can customize this information according to your needs and target group. From simple text articles, images, tables and icons to videos and maps, your company knowledge can be easily presented to employees, customers or partners. In addition to the simplified search using keywords and categories, important documents can also be downloaded directly as a PDF for printing or e-mailing.