The app that makes your municipality easy to reach
Citizens report issues directly to the town hall and see when they are resolved. Plus events, the waste collection calendar and the municipal newsletter – all in one app with your coat of arms.
Your municipality’s app from the App Store or Google Play.
2
Register
Free, in one minute.
3
Report an issue
With a simple form and a photo.
4
Municipality resolves it
The issue goes to the responsible employee, and the citizen sees the progress.
What the app does
Report issues
Damage, a question or a tip – with category and photo, straight to the town hall.
Open and resolved tickets
Citizens see the status of their issues and get a push notification as things progress.
Events
All municipal events with location, organiser and admission.
Waste calendar
Collection dates by waste type, with push reminders.
Municipal newsletter
The current issue right in the app.
Registration
Every resident can register free of charge, with privacy consent.
Screenshots from the App Store.
Connected directly to 1Tool
Every issue is a ticket in 1Tool: the town hall assigns it to the responsible employee, comments on it and closes it – and the citizen follows every step.
In use at
Marktgemeinde Wagna
The Wagna Citizen Service App is rated 5.0 stars in the App Store. Issues reach the responsible town hall staff quickly.
Finally I can report damage to the municipality quickly and easily.
Heimo Lenz
Direct communication with my municipality has reached a whole new level.
Bianca Moosmann
One click. Damage reported. The municipality gets the info and fixes it the next day. WOW!
Christine Resch
Frequently asked questions
Does our municipality get its own app?
Yes, with your coat of arms and name in the App Store – like the market town of Wagna.
What does the app cost citizens?
Nothing. Download and registration are free.
Who handles the issues?
Town hall staff in 1Tool – every issue goes to the person responsible.
Let us show you
Thirty minutes on screen, with your own workflows – and a clear answer on whether the app is right for you.
Bianca Moosmann
Christine Resch