Efficient call management

Stay flexible - one tool for all situations.

With 1Tool call management, you can easily adapt your telephone system to the needs of your company. Whether you’re growing, opening new locations or setting up remote workstations, the software can be easily expanded to meet your needs. It offers the flexibility you need to keep pace with changing requirements. Test now free of charge

Manage calls in a team. Smart. Efficient. Coordinated.

Team members can collaborate more easily as they can more quickly and easily take on calls that match their area of expertise or responsibility. The software also enables seamless collaboration by centralizing functions such as notes, call history and customer information and making them accessible to the entire team. This facilitates the exchange of information and enables team members to work in a better informed and coordinated manner, which ultimately leads to improved team performance. Test now free of charge

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Call management software

1Tool call management supports the professional processing and control of incoming and outgoing calls.

Efficient corporate communication thanks to call management software

1Tool is a professional call management software for the automatic recording and monitoring of telephony and company communication. The CRM software for successful call management makes it easy to link calls to your daily tasks and customers. In addition to the clear listing of your telephone calls in a call log, you can store important notes on contacts, projects etc. directly during the conversation with your customers, suppliers and partners. This means that no more relevant information is lost, and colleagues also benefit from up-to-date data and planned measures.  

Professional call management for holistic CRM

The 1Tool call manager supports you in successfully managing your customer relationships. Call histories with customers can be clearly documented in a history – this not only improves customer care, but also significantly simplifies collaboration within the company thanks to location and time-independent access to relevant data. The central database of our call management software allows you to respond to inquiries faster and in a more targeted manner. If additional activities and tasks arise for employees, you can also create and assign them directly in the software for professional call management.