Ticket App

A platform that makes it incredibly easy and quick to request help and support will not only delight your customers, but also increase their satisfaction in the long term.

With just a few clicks, they can create a new ticket in our mobile support app, including a description and photos, and all the information is automatically sent to your company. All tickets are stored directly in 1Tool for your support staff and can now be processed promptly and efficiently. Thanks to notes and the assignment to team members, it is quickly clear who is working on a ticket, who is already in contact with the customer and which requests still need to be processed. This ensures successful teamwork.

Your customers can see all open tickets in the app at a glance, are informed about progress and status and can fully rely on a tailor-made solution to their problem.

In addition, the comment function enables simple communication between your service employees and your customers, making it easy to obtain feedback or provide answers to further questions. Push-over messages ensure that your customers are informed directly on their smartphone or tablet when they receive a new message from your company.

Software suitable for all sectors. Functions that cover all areas of your company. An intuitive user interface to work easier and faster. And adaptability to be exactly the software you need.

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