Modules

Organization & Service

Ready for everything your working day has to offer. Perfect organization down to the smallest detail and customer service that will amaze your customers – with 1Tool, this becomes a reality. Because we develop the ultimate modules: for the ultimate projects, tasks, events and the ultimate way to live customer loyalty.

Try it free Modules

over 2,000 organisations work with 1Tool

What is behind it

With the 1Tool organization modules, mapping your business processes almost takes care of itself. Together with your team, you can handle projects, tasks and more with ease.

Organization

Because your time is valuable

We pack transparency, efficiency and simplicity into the 1Tool time recording system. And we make sure that every hour and minute counts – regardless of the number of your employees, locations or working time models. We help you to identify time wasters and reduce personnel costs, while you never lose sight of your team’s working hours, overtime and absences. Managing your workforce becomes child’s play thanks to mobile time recording and real-time analysis. To the Time Tracking module

One place for your files

And you can access it from any device: our document management system opens up completely new possibilities for you. You can create a clear directory tree, drag files from your desktop into 1Tool at lightning speed and share your documents with others via a link. Always findable, securely stored and accessible from anywhere – this facilitates your collaboration and is document management at the highest level. To the Documents module

Never miss important appointments again

Our online appointment planner enables an efficiency that you are guaranteed to notice. The calendar uses different views and categories to structure your working day optimally and to collaborate with your team. Automatic reminders and synchronization with your end devices make our calendar the perfect companion – for your work and every appointment. To the Calendar module

Knowledge that goes beyond the screen

You and your employees deliver every day. From morning to night. And that’s exactly why our wiki now supports the simple and efficient exchange of information, makes knowledge available at the touch of a button and provides you with answers to all your questions – no matter where you are. More satisfied customers thanks to faster answers and smarter solutions. You are guaranteed to know better – with the 1Tool Wiki. To the Wiki module

Every event is a highlight.

With our software, your event planning is in safe hands. Because with us, your customers can not only conveniently register for events online, but also experience your seminars, concerts and other events with all their senses. You will hear from us when you move up from the waiting list or when there are new courses on offer, you can download your personal certificate with one click and you can see how quickly admission proceeds thanks to the QR code ticket scanner. Simply wow! To the Events module

Become an organizational and service expert

14-day trial version. No credit card required. Try for free

Service

Service at the highest level

Satisfied customers and perfect support for your target groups are what drive us. With 1Tool, we provide you with a tool with which you can offer the best customer service.

How customer service works

Our support ticket system records all support requests in one central location, prepares them clearly for your team and enables incredible workflow efficiency so that you can provide your customers with even faster and better support. Simple assignment and prioritization, while personal customer communication takes place directly on our service platform. The perfect interplay of service quality, teamwork and solution orientation and the start of a wonderful relationship. To the Support Tickets module

Customer portal. One place for every concern.

We give you one place for everything. For support requests and invoices. For job advertisements and application documents. For purchased products and event tickets. But above all, we give you a customer portal that allows you to stay up to date, share important information and documents with your customers and develop new opportunities for interactive communication and additional sales strategies. To the Customer Portal module

Meaningful insights at the touch of a button

It has never been easier to obtain feedback from target groups and derive measures for greater corporate success from meaningful data. But we don’t just help with collecting and measuring opinions, 1Tool follows the motto: little to set up, much to learn. And that’s exactly why you can create attractive surveys with just a few clicks, with exactly the right types of questions for the right target group and over the right period of time. You can’t get it more right! To the Surveys module