CRM introduction
CRM implementation checklist
Customer relationship management is a holistic, strategic corporate concept for long-term growth in success.
1Tool is a powerful CRM software
The company will customer oriented aligned and builds long-term, profitable customer relationships . 1Tool as a CRM solution supports different Sales, marketing, service and organizational processes. 1Tool supports your company in creating competitive advantages and ensuring the long-term success of the company by focusing fully on the company's customers.
The CRM terminology
CRM stands for customer relationship management. CRM is often equated with CRM software. However, customer relationship management is much more a system, a philosophy that is introduced and anchored in a company.
1Tool is a comprehensive CRM solution and is suitable for small, medium and large companies that need an integrated CRM solution.
Opportunity
An opportunity is an opportunity to sell a product or service to a potential customer. Opportunities should always be assigned to a responsible person who organizes these opportunities and tries to close the deal
Lead Management
A lead is the successful initiation of contact with a potential customer for a product or service. A professional lead management software offers functions to optimally support this lead and convert it into a customer.
CRM cloud
In this context, the term “cloud” refers to the Internet. This means you don't have to install any additional software on your computer. No installation costs are required, you only pay a monthly rent for exactly the functionalities you need.
What is 1Tool?
We have developed a solution for you that professionally supports you in maintaining your customers and contacts - 1Tool. 1Tool is THE solution for efficient customer retention and customer acquisition. with 1Tool you can take care of your customers and send targeted newsletters and SMS campaigns in just a few steps.