Customer Management Software
Contact Management Software
Managing contacts and finding them in a structured form makes day-to-day business much easier and thus enables comprehensive customer care.
But even the best contact management software is of no use if it is not efficiently coordinated with other company activities. 1Tool is a customer management software that records all data from contacts and thus creates a fundamental basis for successful customer relationships. Supported as customer management software 1Tool You not only in contact management, but also in address and email administration. A comprehensive customer file is generated from the multitude of data, which can be used as an instrument for CRM customer management.
1Tool Contact administration
The sending of target group-specific newsletters, the creation of projects and sales opportunities for a contact as well as the simple generation of invoices for customers is therefore uncomplicated and simple, since all modules in 1Tool are linked together. All functions can therefore be carried out by the customer management software at the touch of a button.
All actions affecting a contact are reflected in its Customer file stored so that all employees of a company can see at a glance to what extent the customer has already been looked after and which tasks may still be outstanding. the 1Tool Contact administration also allows relevant documents and comments to be added to keep the entire organization up-to-date.
But not only the execution of marketing and sales activities tailored to customer interests is with the Contact Management Software possible, rather the success of contact maintenance and target group marketing can also be measured. Extensive sales statistics as well as newsletter or product reports are thus automatically created by the CRM customer management.