Customer file
The aim of using a customer file is to organize the contact details of customers, suppliers or other contact groups in a structured manner.
Online contact management is an important aspect of a customer file, since many employees in a company, such as sales staff, must be able to access customer data independently of time and place. But not only address data, emails or telephone numbers are important for these employees to work efficiently, previous marketing and sales activities should also be visible. And that's exactly why 1Tool the ideal customer file for your everyday business.
Customer management program
A contact's master data sheet, which provides an overview of all relevant contact information, can be called up at the touch of a button. Would you like to know whether there are already existing projects with the customer? Or which newsletters have already been sent to the contact? No problem, because 1Tool offers as efficient Customer management program the possibility of linking the customer file to the other tools of the software. This creates an extensive CRM contact management, which makes a lasting contribution to building long-term customer relationships.
Many companies face the challenge of not having all the relevant data for a contact stored in a database. As a result, important information can be lost and addressing the target group appropriately suffers as a result. But not with that 1Tool! By determining contact groups, distribution lists or linking the contact with the shop module, the customer's interests and previously purchased products can be derived at a glance. You can therefore use the customer file to send out target group-specific newsletters and you can easily and easily do all your Manage customer data.