Constant customer contact is playing an increasingly important role for companies. Those who regularly maintain their customer data have the opportunity to retain customers permanently and thus receives information about future requirements and sales opportunities. Since acquiring new customers can be up to ten times more expensive than professional customer retention, this point is also very important from a cost perspective.
Low acquisition costs
The special thing about 1Tool: it is a cloud computing software solution. This means that the software can be rented via monthly license fees. The software does not have to be purchased or installed on your own PC. Since it is a web-based solution, there is another advantage. Every employee has online access to all important customer data from anywhere at any time and can offer his customers personal and individual support with no time or location restrictions.
CRM has become indispensable in marketing.
1Tool enables optimal integration of customer data with e-mail and SMS marketing campaigns. Through different mailing lists and self-registration 1Tool ensure that only those Internet users who are really interested in the respective topics receive the e-mail newsletter.
Another plus is that customers can be addressed personally via SMS and email. This fact creates additional trust and a stronger identification with the product or the company.
The advantages at a glance:
- Access to all customer data is possible anytime and anywhere. SMS marketing is very easy: companies can use this to reach their customers directly on their mobile phones
- Email marketing: Sending of personalized email newsletters directly to interested parties or to the target group
- No installations are necessary.
- The technology is always state-of-the-art: Updates take place in the background and are free of charge for customers.
- Powerful reports and different analysis methods enable a very precise and target group-oriented success control