ticket system
Im 1Tool you can keep an overview of all tickets and assign them to your employees to ensure efficient processing...
ticket system
- General
- Task Management
- order management
- User administration
- applicant management
- are built on?
- Accounting
- Dashboard
- Document Management
- revenue
- Financial management
- Company Wiki
- Import / Export
- integration/synchronization
- Calendar
-
Contact management
- Contact management
- Define contact types/views yourself
- Import / Export
- Export contacts
- duplicate detection
- Contact information
- Create contact group
- Create contact person/define contact person contact type
- Actions for multiple contacts/contact groups
- Contacts - Orders
- Worksheets Management Widget – Contact
- Add multiple contact addresses
- HTML Widget – Contact
- call log
- Quick Search
- label printing
- Contact History/Notes
- Salutation – Contacts
- Favorite Contacts
- Manage Distribution Lists
- contact map
- Mail Templates
- Change contact picture setting
- Change contact picture
- Industries
- Create new contact
- AZ contact search
- contact search
- Features
- Awards
- Email link
- Cost Management
- Navi
-
Newsletter
- Email Marketing Tool
- Create your newsletter
- Create newsletter template
- Newsletter settings
- Manage Distribution Lists
- Subsequent editing of content
- Insert newsletter content
- Forms
- Newsletter form
- Delete newsletter
- Optimize newsletter views
- Insert button element
- Insert icon element
- Newsletter salutations
- insert line
- Send your newsletters
- Insert text element
- Insert separator
- Insert unsubscribe link
- Create a newsletter campaign
- campaign management
- Campaign overview
- Insert picture element
- Newsletter template placeholder
- Newsletter registration on the homepage
- Newsletter reports
- Hard bounces cleanup
- Organization
- product management
- Projects
-
Invoices
- invoicing
- accounting groups
- reminder circles
- New bill
- to process bills
- Payment texts – invoices
- Invoice options
- Invoices – General settings
- Canceled invoices
- invoice report
- Discountable Products
- Payment methods
- Invoice/Payment Text Contacts
- Subscriptions
- data collection log
- Payments
- Sales data invoices
- Tax Free Invoices
- Create invoices/orders in a new phase
- revenue
- Rights and roles
- Reservations/Bookings
- resource plan
- seminar management
- Shop
- SMS marketing
- ticket system
-
Update
- BusyContacts plugin for 1Tool!
- New 1Tool Version 3.4.2 online!
- New 1Tool Version 3.3.27 online!
- 1Tool version 3.3.16
- The new 1Tool version 3.3.13
- Let our new 1Tool Version 3.3.2 inspire!
- Discover our new 1Tool Version 3.3!
- New features with 1Tool version 3.2.18
- The actual 1Tool Version 3.2.0 is now online!
- Opportunities
- ERP
- Time recording
Ticket system overview
The 1Tool Ticket system facilitates and optimizes the processes of your customer support - you can find it under Organization -...
Create a new ticket
To create a new ticket in 1Tool To create a ticket, simply go to Organization - Tickets - Create ticket....
Ticket detail view
In the ticket detail view that now appears, you will receive a detailed description of your ticket. It is always evident at...